Office Manager - Marshall Orthopaedics

Marshall Health•Huntington, WV

15h

About The Position

The Office Manager at Marshall Orthopaedics is responsible for managing a team of secretaries who handle patient scheduling for all providers. This role also involves coordinating hospital credentialing, insurance enrollment, and other essential documents for new providers. The Office Manager oversees referral operations, works with financial and accounting systems, and completes clerical accounting transactions using Word and Excel. They will monitor and utilize a P-card and account transactions, process monthly travel expense reports, and ensure clinics are adequately stocked with office supplies. Additionally, the position maintains general clinical and secretarial support functions to ensure efficient operations and staffing. The Office Manager monitors patient care activities, maintains records for statistical information, and submits reports as requested. They will also handle patient and employee complaints, providing resolutions and addressing systemic issues. Serving on various committees and performing other assigned duties are also part of this role.

Requirements

Experience working in financial and accounting systems.
Proficiency in using Word and Excel for clerical accounting transactions.
Experience monitoring and utilizing P-cards and account transactions.
Ability to process monthly travel expense reports.
Skills in ensuring adequate office supplies and ordering new supplies.
Ability to maintain general clinical and secretarial support functions.
Experience monitoring patient care activities and maintaining records for statistical information.
Ability to handle patient and employee complaints and provide resolutions.
Experience addressing systemic issues on a department level.
Willingness to serve on various committees.

Responsibilities

Manages team of secretaries responsible for scheduling patient visits for all providers.
Coordinates hospital credentialing, insurance enrollment, and other documents for new providers.
Oversees referral operations for the department.
Works with financial and accounting systems.
Completes clerical accounting transactions using Word and Excel.
Monitors and utilizes a P-card and account transactions.
Processes monthly travel expense reports for providers and staff.
Ensures clinics have appropriate office supplies and orders new supplies.
Maintains general clinical and secretarial support functions to ensure appropriate staffing and efficient utilization of time.
Monitors patient care activities and maintains records for statistical information, submitting reports as requested.
Handles patient and employee complaints, providing resolutions and addressing systemic issues.
Serves on various committees.
Performs other duties as assigned or requested.