Office Manager - Marshall Orthopaedics

Marshall Health • Huntington, WV

1d

About The Position

This role is responsible for managing a team of secretaries who handle patient scheduling, coordinating hospital credentialing and insurance enrollment for new providers, and overseeing referral operations. The position also involves working with financial and accounting systems, processing clerical accounting transactions, managing P-card and account transactions, and processing monthly travel expense reports. Additionally, the Office Manager ensures clinics are stocked with necessary supplies, maintains general clinical and secretarial support, monitors patient care activities, handles patient and employee complaints, serves on committees, and performs other assigned duties.

Requirements

• Bachelor's degree required, preferably in healthcare management.
• 1 to 3 years of management experience in a health care organization preferred.

Responsibilities

• Manages team of secretaries who are responsible for scheduling patient visits for all providers in the department.
• Helps coordinate all hospital credentialing, insurance enrollment and other various documents for new providers.
• Oversees referral operations for department.
• Works knowledgably in financial and accounting systems.
• Completes clerical accounting transactions using Word and Excel.
• Monitors and utilizes a P-card and account transactions.
• Processes monthly travel expense reports for all providers and staff.
• Ensures each clinic has appropriate office supplies and orders new supplies as appropriate.
• Maintains responsibility for general clinical and secretarial support functions to ensure appropriate staffing levels and efficient utilization of time.
• Monitors regularly patient care activities and maintains records for the purpose of collecting statistical information and submits reports as requested.
• Handles patient and employee complaints, providing resolutions and addressing systemic issues on a department level.
• Serves on various committees.
• Performs other duties as assigned or requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level