Office Manager Position In The Pensacola Market

Two Maids - Pensacola•Pensacola, FL

62d•$38,000 - $45,000•Onsite

About The Position

We are actively looking for a great candidate to fill an Office Manager position in the Pensacola market! This role involves overseeing and coordinating the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, cost control, employee retention, customer satisfaction, and cleaning quality. The Office Manager performs and monitors all day-to-day decisions within the office location.

Requirements

Must be 21 years of age or older
Must be available for employment from 7:45 AM - 5:00 PM, Monday-Friday
Must be able to communicate clearly and efficiently
Must have a neat, safe and well maintained automobile
Must be proficient in public speaking
Must possess basic math skills related to bank deposits and payroll management
Must possess high school diploma or higher
Must satisfactorily complete a nationwide criminal background check

Nice To Haves

College degree preferred but some college education can be accepted

Responsibilities

Implementation and execution of The Complete Experience
Embrace and adhere to TWO MAIDS General Standards
Understand completely all policies, procedures, standards, specifications, guidelines and training programs
Oversee and administer all personnel decisions; including hiring, firing, disciplinary and motivational tasks.
Directly involved in all training activities; including New Hire Orientation and field work inside a client’s home
Provide high level customer service and oversee customer satisfaction throughout the Office Location
Provide direct sales support via telephone, email and face to face interactions
Provide scheduling and customer relations management (CRM) using Two Maids software package
Report, distribute and monitor all Team Member compensation
Collect, receive and deposit personal checks, cash and/or credit card payments
Ensures quality control of all Team Members; including house cleanings and office functions
Storage and organization of all Customer and Team Member records
Monitor and manage cleaning equipment/supplies and office equipment/supplies
Manage Information Technology (IT) infrastructure
Provide on the ground marketing support involving direct contact with the local community
Maintain and ensure office cleanliness