Billing Specialist for Hazardous Waste, In-Office Position

UBLIC INDUSTRIAL AND ENERGY SOLUTIONS, LLC•Houston, TX

1d•Onsite

About The Position

With general direction, the Billing Specialist performs routine and complex billing functions to prepare accurate, timely customer bills in accordance with service contract terms. The position typically manages customer accounts with complex billing arrangements arising from contractual or statutory requirements. This is an in-office position five days a week and includes manually creating customer invoices with multiple documents for review.

Requirements

High school diploma or GED.
At least 18 months of related billing experience.
Directly related experience working with customers in a billing function in a service-based industry.
Thorough knowledge and understanding of billing transactions and processes.
Intermediate MS Excel skills.
Ability to follow standard operating procedures and instructions to complete tasks accurately and promptly.
Ability to interact and communicate effectively and professionally with division managers and customers.
Initiative to research and follow up on non-standard situations to ensure compliance with company policies and procedures.
Good math aptitude and accuracy working with numbers.

Responsibilities

Prepare monthly billing adjustments, obtain required approvals, and enter adjustments into the billing system in accordance with standard operating procedures.
Research and resolve routine and non-routine billing questions and discrepancies, selecting appropriate adjustment codes.
Review invoices for completeness and accuracy and follow up with customers or division staff and management to resolve discrepancies.
Calculate and prepare manual billings for non-routine, complex billing arrangements as needed.
Gather and summarize supplemental billing information to meet customer billing requirements as needed.
Review billing system reports to identify discrepancies and make corrections in accordance with standard operating procedures.
Post case receipts to customer accounts using lock box reports and local cash receipt listings, and research differences or unidentified or misapplied payments.
Post payments in the billing system to clear open obligations or prepare remittance advices for payments sent to the lock box or corporate office.
Accept credit card payments by phone and process recurring payments as needed.
Set up customers in company billing systems as needed.
Provide guidance, training, and support to less experienced personnel within the division or other divisions as needed.
Perform other job-related duties as assigned.