Office Manager - Ft. Myers

Closet Factory • Ft. Myers, FL

2d • Onsite

About The Position

The Office Manager will join a close-knit team in Ft. Myers. The role requires strong customer service skills and the ability to thrive in a fast-paced environment with a positive, upbeat attitude. The work environment is described as casual, energetic, and fun.

The Office Manager handles incoming leads and appointment scheduling, front-desk reception, client communications, paperwork organization, installation scheduling, and product purchasing. The position works closely with designers to coordinate consultations and installations and meet customer needs.

Requirements

• Strong organizational skills and the ability to multitask.
• Computer experience, including Microsoft Word and Excel.
• Strong attention to detail.
• Strong written and oral communication skills.
• Great customer service skills and the ability to work in a fast-paced environment with a positive, upbeat attitude.

Nice To Haves

• Experience with a Salesforce-based platform.

Responsibilities

• Call incoming leads to schedule design appointments.
• Schedule design appointments using Salesforce CRM software.
• Coordinate consultation scheduling with designers.
• Greet clients and direct people from the front desk.
• Answer and direct phone calls and respond to online and email inquiries.
• Correspond with clients and customers.
• Organize paperwork and receipts for submission to the accounting department.
• Schedule installations and work with designers to meet customer needs.
• Purchase products using preferred vendors.

Benefits

• Health insurance
• 401(k) plan
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed