Office Manager

Affordable Dentures & Implants • Charleston, SC

1d • Onsite

About The Position

The Office Manager is responsible for overseeing the daily operations of the dental office, supporting the doctor and staff in delivering the best possible patient care. This role requires dental management experience. The Office Manager ensures fundamental systems and protocols are in place, assists in dental team development, manages schedules to meet daily dentistry goals, and takes a leadership role in motivating team members. They manage all front and back-office tasks, including employee and patient relations, performance management, and achieving operational goals. The role also involves achieving revenue goals by overseeing patient scheduling, staff productivity, and treatment planning coordination. The Office Manager works with the Doctor and patient to ensure treatment plan completion, addresses patient barriers, educates on insurance and payment options, and performs other duties as assigned.

Requirements

• Must have dental management experience to be considered.
• High school diploma
• Strong interpersonal, leadership, management, and relationship-building skills
• Superior written and verbal communication skills
• Strong computer skills and the ability to learn new programs
• Competitive spirit with an entrepreneurial mindset to exceed goals

Nice To Haves

• Familiarity with dental office procedures and terminology is helpful
• Strong marketing background
• Proven and successful treatment planning case acceptance & closing rates increasing production growth preferred

Responsibilities

• Ensures fundamental systems and protocols are in place within the supported dental office, allowing the doctor to focus on dentistry.
• Assist in dental team development, build positive relationships with the dentist and dental team members, manage schedules to meet daily dentistry goals.
• Assume a leadership role in motivating office team members and proactively seek ways to improve the dental practice.
• Manage all front and back-office tasks, including daily operations of the dental office, managing both employee and patient relations, performance management, and achieving operational goals.
• Achieve revenue goals by overseeing patient scheduling, staff productivity, and treatment planning coordination.
• Works with the Doctor and patient to ensure the patient completes the Doctor prescribed treatment plan; uncovers and removes the patient's barriers for completing treatment; alerts the Doctor when the patient has clinical questions; educates the patient regarding insurance benefits and affordable payment options including third-party patient financing
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED