Office Manager

Panorama Mortgage Group LLC•Phoenix, AZ

2d•Onsite

About The Position

The Office Manager supports the retail sales staff and branch operations staff regarding their specific duties required to meet job expectations.

Requirements

High School Diploma or Equivalent
One (1) to Three (3) years prior Loan Processing/ Jr. Processing or Loan Set up experience in the mortgage industry is preferred
Knowledge of Freddie Mac, Fannie Mae and FHA/VA guidelines
Knowledge of general federal and state mandated consumer disclosure requirements
Familiarity with automated underwriting technology i.e., Fannie Mae Desktop Underwriter and Freddie Mac Loan Prospector
Proficient in data entry and management
Must be Familiar with TILA / RESPA Integrated Disclosure (TRID)
Experience in the mortgage industry preferred
Ability to deliver effective results
Reliable transportation, valid driver’s license and current automotive insurance
Sound judgment and decision-making skill
Ability to work under pressure and meet deadlines with minimal supervision
Excellent service skills
Excellent organizational skills

Nice To Haves

Bi-Lingual (English/Spanish) desired

Responsibilities

Maintaining open lines of communications with Processing and Retail departments.
Working with Loan Officers and Loan Coordinators on list of pending items, including requesting LOE’s for inquiries, address variations, compliance review for initial disclosures, calculating income for qualifying and assets for fund to close and reserves, reviewing tax returns for unreimbursed expenses and/or additional real estate properties not listed on applications or income issues on self-employed borrowers.
Working with Quality Control to ensure appropriate procedures are being followed.
Notifying Loan Officers, Loan Coordinators and Processors regarding files that are out of compliance.
Training Loan Officers, Loan Coordinators and Processors how to scan, copy and document file for Underwriting approval.
Assisting Management in training the Loan Officers and Loan Coordinators in the paperless system and loan submission.
Stacking files in condition number order, scanning and copying and documenting files for PTD conditions review.
Reviewing final approvals and notifying any Loan Officers or Loan Coordinators of any PTF conditions.
Working with Processors to appropriately submit all PTD and funding delays in a timely matter.
Working with Processors to ensure funding conditions have been completed by Loan Coordinator or Loan Officer before docs are returned and making sure all loans close.
Working with Loan Officers, Loan Coordinators and Assistants regarding varying and potential scenarios one might encounter.
Performing other duties as assigned.