Office Manager

CATALYST DENTAL ALLIES PLLC•Edmond, OK

6d•Onsite

About The Position

The Dental Office Manager oversees the daily management of the clinic, including the scheduling, organizing, and coordinating of all administrative and clinical tasks and resource allocation. This role involves working directly with Dentists, clinical, and administrative staff to ensure that all aspects of the clinic operate efficiently. Responsibilities include greeting patients, answering phones, checking business email, communicating with patients and insurance companies, scheduling and confirming patient appointments, resolving patient complaints, filing patient insurance claims, verifying patient benefits and coverage, and posting insurance and patient payments. The manager is also responsible for maintaining awareness of the comfort and safety needs of patients and is expected to lead by example of professionalism, respect, and caring to patients and team members.

Nice To Haves

High school or equivalent
Minimum of 3 to 5 years dental front office experience
Dentrix, Eaglesoft, Fuse, Open Dental, or other dental software experience

Responsibilities

Oversee the daily management of the clinic, including the scheduling, organizing, and coordinating of all administrative and clinical tasks and resource allocation
Work directly with Dentists, clinical, and administrative staff, to ensure that all aspects of the clinic operate efficiently
Greet patients
Answer phones
Check business email
Communicate with patients and insurance companies
Schedule and confirm patient appointments
Resolve patient complaints
File patient insurance claims
Verify patient benefits and coverage
Post insurance and patient payments
Maintain awareness of comfort and safety needs of patients
Lead by example of professionalism, respect and caring to patients and team members