Office Manager - KCCE

KIPP Memphis•Memphis, TN

About The Position

The Office Manager is a cornerstone of the founding team at KIPP Cordova Collegiate Elementary (KCCE). As one of the school's first school-based team members, the Office Manager will help establish the administrative systems, family experience, community presence, and welcoming culture of KCCE before the school opens. During the pre-opening phase, this position will look different from a traditional school office role. The Office Manager will work closely with the Principal and Director of School Operations to recruit and enroll students, communicate with prospective families, support community outreach, coordinate recruitment events, receive and organize school materials and shipments, communicate with vendors, prepare the front office and campus for opening, and welcome prospective families, partners, and other stakeholders for tours and visits. Once the school opens, the Office Manager will serve as the hub of the school's front office, coordinating administrative systems and routines that include student enrollment and records, attendance, family communication, purchasing support, office organization, and customer service. The Office Manager will often be the first person families, visitors, vendors, and community members encounter and is expected to represent KCCE with warmth, professionalism, urgency, and a strong service orientation.

Requirements

Bachelor's degree required; or Associate's degree and 2-years of experience
One year of administrative experience
Excellent customer service skills, including an outwardly friendly demeanor
Highly organized including evidence of strong follow-through skills
Strong analytical and problem-solving skills, ability to learn quickly, and meticulous attention to detail
Comfortable interacting with the general public and working closely with teachers, staff, administrators, and other stakeholders
Open to feedback and flexible with new and changing situations
Excellent organizational, time management, and communication skills (both written and verbal)
Advanced proficiency with Microsoft Office Suite and G Suite for Education
Experience with PowerSchool
Satisfactory criminal records check, pre-hire and annually thereafter, if applicable.
Must be eligible to work in the United States and provide work authorization.
Occasional travel to KIPP Memphis campuses may be required.

Nice To Haves

Three or more years of administrative experience

Responsibilities

Maintains a friendly, professional, clean, and neat office environment
Collects, maintains, and stores all student records in accordance with School policies and procedures
Answer phone, reply to emails, sort mail, and handle all communication flowing through the main office
Reach out to families for a variety of reasons including student absences
Serve as an active member of student recruitment and enrollment efforts including reaching out to potentially interested families
Collects, maintains and reports all student/staff attendance records on a daily basis
Assists with the ordering, inventory, and maintenance of school equipment and supplies
Assists with the processing of invoices and credit card summaries
Work with students directly, including occasional supervision duties, as needed
Other duties as assigned