Office Manager

Paul Davis RestorationMaryville, IL
Onsite

About The Position

We are an industry leader in restoration and reconstruction for insurance providers and commercial properties. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating opportunity for our team members, offering a variety of webinars for the Office Manager to stay motivated and updated on new technologies, regulations, procedures, etc. Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth – our Office Manager position is pivotal to the success of the franchise. We help homeowners put their lives together after a traumatic event. If you can perform in stressful situations, have excellent communication skills, knowledge of accounting, debits and credits, QuickBooks Online and would enjoy the reward of working in a fast-paced environment, come join us. Everyone on the team needs to have a world-class work ethic, serious attention to detail and love to help people. The Office Manager works to ensure that all jobs are costed properly, accurately, and follow the guidelines. Every day you establish rapport with insurance carriers, customers, vendors, subcontractors, adjusters, agents and fellow team members!

Requirements

  • Desire to join a world-class team and contribute a positive attitude
  • Dedication to customer service
  • Organized but flexible. Must be able to prioritize and manage time
  • Excellent communication skills
  • Fluent in English
  • Valid driver's license with a clean record
  • Desire to continually learn new things
  • Previous Quick Books Online experience

Nice To Haves

  • Manage all phases of job costing within specialized software and QuickBooks Online Accounting Software
  • Perform intake service calls, perform accounts payable and receivable functions
  • Be empathetic and show a sense of urgency while communicating through modern technology

Responsibilities

  • Public Relations-establish a rapport with insurance carriers, customers, vendors, subcontractors, adjusters, agents and fellow employees
  • Focus and dedication to providing excellent customer service.
  • Assist other team members when needed and foster a positive working relationship with other departments.
  • Be a great representative of our brand!
  • Collecting information-possess strong listening and communication skills, ask questions and monitor various aspects of the business to detect problems
  • Manage all phases of job costing
  • Manage the daily operations of the franchise as needed when the owner is not available
  • Maintain all accounting, computer and financial records
  • Request and maintain updated Workplace Safety certificates & insurance coverage for subcontractors
  • Enter timesheets and process payroll

Benefits

  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Training & development
  • Vision insurance
  • Leadership Development
  • Paid training
  • Great culture and team dynamic
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