Office Manager - Shelby/Hancock County

Aspire Indiana Health, Inc.•Greenfield, IN

19h•Hybrid

About The Position

Aspire Indiana Health is a nonprofit provider of comprehensive “whole health” services including primary medical care, behavioral health, recovery services and programs addressing the social drivers of health such as housing and employment. Aspire has health centers in four Central Indiana counties serving Hoosiers of all ages and walks of life. The Office Manager will oversee the operations of the front office and supervise the administrative staff. They are responsible for managing an efficient office that flows smoothly. The Office Manager will coordinate and organize procedures and the utilization of technology to ensure maximum productivity. They will also maintain optimal communication and collaboration between practice staff, clinical leadership, physicians, external customers, and appropriate Aspire staff to ensure service delivery that exceeds the needs and expectations of customer bases towards service excellence. This position will provide support to both Shelby and Hancock County Offices and be required to travel between both locations.

Requirements

High School Diploma or equivalent required
Five (5) years medical office or healthcare setting experience with at least two (2) years of office management experience in a medical office or healthcare setting required
Electronic Health Record experience required
Knowledge of billing, coding, and collection procedures required
Ability to be flexible and work outside normal business hours, as needed
Strong ability to maintain strict confidentiality and handle highly confidential information with professionalism
Must be able to work independently as well as collaboratively within a team setting
Must have excellent collaboration and supervisory skills, and exceptional soft skills, such as relationship-building, interpersonal communication, problem solving, listening, negotiation, diplomacy
Must be able to demonstrate accuracy and thoroughness and the ability to problem solve and utilize critical thinking skills
Ability to work well under pressure in a fast-paced, time sensitive environment with shifting priorities and multiple deadlines
Must be detail oriented, have excellent organizational skills and be flexible
Must have a reliable transportation to provide coverage and support to both Shelby and Hancock County offices

Nice To Haves

Community Mental Health and FQHC experience highly preferred
Knowledge and application of utilizing social service systems (Medicaid, Social Security, Corrections, etc.) highly preferred

Responsibilities

Oversee the operations of the front office and supervise the administrative staff.
Manage an efficient office that flows smoothly.
Coordinate and organize procedures and the utilization of technology to ensure maximum productivity.
Maintain optimal communication and collaboration between practice staff, clinical leadership, physicians, external customers, and appropriate Aspire staff to ensure service delivery that exceeds the needs and expectations of customer bases towards service excellence.
Provide support to both Shelby and Hancock County Offices and be required to travel between both locations.

Benefits

Group Medical (PPO and HSA Plans)
Affordable visits, labs, and prescriptions through Aspire Indiana Health clinics
Health Savings Account
Group Dental and Vision Plans
Prescription coverage, including low copays on all covered medications through select pharmacy locations
Employee Wellness Program
Group Life, AD&D Insurance
Long Term Disability
Short Term Disability
Paid-Time Off (PTO)
Paid Holidays
Paid Bereavement
Retirement Plan with generous employer match - Up to 6% match
Employee Referral Bonus Program
Your Money Line Financial Wellness Program