Office Manager

Pluckers Wing Bar • Austin, TX

2d • Onsite

About The Position

Pluckers is a 35-unit restaurant chain based in Texas, with aggressive growth plans throughout Texas and the United States. We are seeking a dynamic Office Manager to join our corporate office in Austin. This position will work closely with and report directly to the VP of Accounting & Finance. The role involves performing routine clerical, secretarial, and administrative tasks, including managing day-to-day office operations, handling visitor and call management, resolving guest incidents, managing guest relations, administering company-related bird cards, and providing executive-level administrative support with a high degree of confidentiality.

Requirements

• Bachelor's degree, and 5 years of related experience and/or training; or equivalent combination of education and experience in a retail/restaurant environment preferred.
• Minimum of 5 year’s experience in office management.
• Advanced knowledge of Microsoft Suite including Excel, Outlook, Word, and Teams.
• A committed team player, detail oriented and highly organized.
• Ability to effectively communicate information to employees and management.
• Ability to multi-task and adhere to tight deadlines.
• Self-motivated and self-disciplined.
• Able to work independently with minimal supervision.
• Ability to maintain a high level of confidentiality.

Nice To Haves

• Experience in a retail/restaurant environment preferred.

Responsibilities

• Manage day-to-day office operations, including ordering supplies, equipment maintenance, mail distribution and maintaining overall office appearance.
• Professionally greet and check in visitors to the corporate office and manage incoming calls by directing them to the appropriate parties.
• Manage guest incident reporting and collaborate with different departments and with insurance companies to ensure timely resolution.
• Manage guest relations for phone call complaints, comment cards, Toast and Door Dash.
• Manage all company-related bird card administration.
• Support owners and VP with executive-level administrative tasks and projects, always ensuring confidentiality.

Benefits

• Competitive pay based on experience
• Opportunity for career advancement
• Excellent health insurance (100% covered for corporate office employees)
• Dental insurance (100% covered for corporate office employees)
• Vision insurance (100% covered for corporate office employees)
• 15 paid vacation/personal days off annually
• Paid holidays
• Free meals at Pluckers ($650 value each quarter)
• Invitation to annual parties including a first-class trip every January to New Orleans, Miami or Las Vegas.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level