Office Manager at High Desert Oral Surgery & Implant Center

Specialty Dental Brands•Anthem, AZ

About The Position

High Desert Oral Surgery & Dental Implant Center is seeking an Office Manager to oversee the practice’s daily operations and help maintain an efficient, organized, and welcoming environment for patients and staff. The role supports patient-centered care by managing scheduling, billing and insurance matters, staff coordination, administrative functions, and team performance. The Office Manager also helps uphold the organization’s mission and values and works to ensure a high standard of patient care and service.

Requirements

Minimum of 2–3 years of office management experience, preferably in a dental or healthcare setting.
Strong leadership skills and demonstrated ability to motivate and manage teams.
Knowledge of dental office procedures, insurance processes, and scheduling systems.
Excellent communication, organizational, and problem-solving skills.
Ability to multitask in a fast-paced environment while maintaining composure under pressure.

Nice To Haves

Experience with financial reporting.
Experience with dental practice management software, such as WinOMS Cloud.

Responsibilities

Ensure daily practice operations reflect the organization’s mission, values, and commitment to patient-centered care.
Oversee and resolve insurance, financial, and scheduling issues.
Monitor patient flow and staff productivity to support clinical operations and practice goals.
Maintain and manage the master calendar for all practice locations.
Coordinate daily schedules, emergency patient needs, and monthly provider rotations.
Communicate schedule changes promptly to affected team members.
Monitor staff workloads and daily task performance.
Hold team members accountable while coaching and developing them toward high performance.
Administer progressive discipline in collaboration with Human Resources.
Help maintain a safe, clean, and professional clinical environment.