Office Manager

Housing Development Cor•Lancaster Township, PA

7d•$24 - $25•Onsite

About The Position

Housing Development Corporation MidAtlantic (HDC) is seeking a Full Time Office Manager in Lancaster, PA. HDC MidAtlantic is dedicated to creating safe, welcoming, and affordable housing for everyone, focusing on seniors, families, and individuals with disabilities. The organization owns and manages over 3,000 apartments across Pennsylvania, Delaware, and Maryland, serving nearly 4,000 residents in 55 communities. The Home Office Manager is responsible for ensuring the day-to-day Home Office is welcoming, organized, secure, and operating effectively. This role acts as a primary point of contact for employees, residents, visitors, vendors, building management, and partners, embodying HDC’s hospitality and customer service values. Key duties include managing reception, coordinating office supplies, mail, meeting spaces, equipment, and vendors, and serving as the main contact for building and maintenance matters. The position also manages access credentials, maintains hardware device inventory, coordinates device purchasing and deployment, manages office vehicles, updates administrative information in SharePoint, processes invoices in Yardi, monitors expenditures, and provides administrative support.

Requirements

High school diploma or equivalent required.
Minimum of three years of experience in office management or customer relations required.
Proficiency with Microsoft Office and the ability to maintain accurate spreadsheets, shared records, and device and access inventories.
Strong organizational skills, attention to detail, customer service, and the ability to prioritize work, coordinate vendors, protect confidential information, and follow tasks through completion.
Successful completion of drug screening and criminal background check.

Nice To Haves

Associate degree in office administration or a related field preferred.
Prior management or supervisory experience preferred.
Bilingual skills in English and Spanish highly preferred.
Familiarity with SharePoint, Yardi, and hardware inventory systems preferred.

Responsibilities

Lead with hospitality when welcoming and assisting employees, residents, visitors, and partners.
Manage reception functions, incoming calls, and the general information email inbox.
Coordinate the day-to-day operation and readiness of the Home Office, including conference and training rooms, shared workspaces, office supplies, stationery, mail and delivery services, and other administrative resources.
Coordinate office equipment and services, including copiers, postage equipment, phone systems, cleaning, confidential shredding, and other office vendors.
Serve as a primary point of contact with building management and coordinate maintenance, vendors, security, and building service needs in partnership with HDC facilities staff.
Maintain an accurate, centralized inventory of HDC hardware devices, including cell phones, tablets, laptops, accessories, and other assigned equipment.
Coordinate the lifecycle of HDC hardware devices in partnership with HR, supervisors, Finance, and HDC’s IT provider, including approved purchases, new-hire deployment, transfers, replacements, repairs, returns, and employee separations.
Manage Home Office and parking garage access credentials, including approved issuance, activation, replacement, return, and timely deactivation.
Coordinate access needs with HR and supervisors during onboarding, employee transitions, and separations.
Coordinate Home Office vehicle reservations, routine maintenance, fuel cards, and E-Z Pass accounts and maintain related records.
Maintain accurate and current Home Office and property information, organizational contact lists, and shared administrative resources in SharePoint.
Process related invoices in Yardi.
Monitor office expenditures.
Provide administrative and backup support as needed.