Office Manager

Infinite GlobalNew York, NY
$55,000 - $65,000Hybrid

About The Position

An experienced and proactive Office Manager to serve as the operational backbone of Infinite’s New York office. This is a hands-on, ownership-oriented role for someone who takes genuine pride in maintaining a polished, organized, and welcoming environment and who identifies and resolves issues before anyone has to ask. As Infinite continues to expand our presence, the Office Manager will play a central role in managing that growth operationally: anticipating facility and equipment needs, owning vendor relationships, and supporting the planning of in-office events and client-facing meetings. Ideal candidates will have at least one to two years’ experience in an office management or operations role, ideally within a professional services or agency environment.

Requirements

  • At least one to two years’ experience in an office management or operations role.
  • Prior experience in a professional services or agency environment is a genuine plus.
  • Self-starter who owns outcomes - notices when something is off, and fixes it before anyone has to ask.
  • Highly organized and detail-oriented, with strong time management skills and the ability to juggle multiple priorities without dropping the ball.
  • Proficient in Microsoft Excel for expense tracking and inventory management, and comfortable across the Microsoft Office Suite.
  • Experience with basic AV and conference room technology and can troubleshoot common issues or escalate to vendors as needed.
  • Excellent interpersonal and communication skills and are comfortable coordinating with building management, vendors, and internal stakeholders at all levels.
  • Professional, collegial, and service-oriented presence.
  • Comfortable in a fast-paced, growing environment and can adapt as office needs evolve.
  • Physically able to lift and move packages and office supplies as needed (up to 50 lbs).

Nice To Haves

  • Prior experience in a professional services or agency environment

Responsibilities

  • Own the day-to-day operations of the office, maintaining a clean, organized, and professional environment at all times, including communal areas, the kitchen, supply stations, and printer/copy areas.
  • Conduct regular walkthroughs to proactively identify and resolve maintenance issues, clutter, or supply gaps before they affect team productivity.
  • Manage office supply inventory; monitor stock levels, place orders, and ensure supplies are consistently stocked, organized and accessible.
  • Serve as the primary point of contact for building management; coordinate facility maintenance requests, staff and guest access, and issue resolution.
  • Manage all incoming and outgoing mail and packages; ensure timely and accurate routing to the appropriate team members.
  • Own conference room readiness: ensure AV equipment is functional, rooms are clean and properly set up, and technology issues are addressed promptly.
  • Coordinate equipment logistics, including new-hire laptop preparation (ensuring devices are updated, configured, and ready prior to start dates) and basic troubleshooting or vendor coordination for equipment issues.
  • Support the planning and execution of in-office events, including team gatherings, internal celebrations, and agency-wide meetings; coordinate catering, logistics, and setup.
  • Coordinate logistics for in-office client meetings and board meetings, including room preparation, materials setup, and hospitality arrangements.
  • Manage relationships with office vendors—catering, supplies, cleaning services, and facilities contractors—and ensure service quality meets expectations.
  • Maintain organized records for vendor contracts, office expenses, and facilities-related documentation; support basic expense tracking in Excel.
  • Support onboarding logistics for new employees, including coordinating workspace setup, building access, and orientation materials.
  • Anticipate and plan for the operational needs of a growing office, contributing to facilities planning as the agency expands.
  • Demonstrate behaviors consistent with Infinite’s values (integrity, agility, compassion, and courage).

Benefits

  • Friendly and highly collaborative working environment where your voice will be heard and your ideas will count.
  • Focus on growth and professional development: twice annual professional planning sessions, regular access to leadership and mentorship opportunities.
  • Hybrid work schedule
  • One-time stipend for your at-home work set-up
  • Monthly stipend for your smartphone contract and a stipend to upgrade your device every three years.
  • Competitive salary and customizable benefits package
  • 100% company paid health, dental and vision insurance coverage
  • 401k with competitive company match
  • Monthly benefit stipend that can be used for health and wellness, transportation, student loan repayment or charitable contributions
  • Employee Assistance Program and free annual membership to the Calm app
  • Ample time off: 15 vacation days, 10 annual company holidays, nine days paid sick leave, one personal day and an “on call” period between Christmas and New Year’s.
  • Unlimited paid time off to volunteer and 100% matching of charitable contributions up to $1,000 per year.
  • Thorough onboarding and training process that extends throughout your tenure with the company.
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