Office Manager

Generalist•San Mateo, CA

25d•$70,000 - $130,000

About The Position

This is a deeply cross-functional, execution-oriented role at the center of our workplace operations. As an Office Manager, you will ensure that the physical office, vendors, systems, and employee experience all come together into a high-functioning, high-velocity environment. You won’t sit purely in admin, facilities, HR, or events — you will operate horizontally across all of them. In practice, you will run the day-to-day office, coordinate vendors and services, manage budgets, support onboarding, and design the systems that keep everything running smoothly. You may rearrange physical spaces, troubleshoot infrastructure issues, negotiate contracts, and build repeatable processes that scale as the company grows. This role is about making the entire workplace operate seamlessly. If something is slowing the team down — whether it’s missing supplies, broken equipment, unclear processes, vendor issues, or gaps in employee experience — you fix it, or find the right person to fix it. You are the connective tissue between people, space, and operations. The company embraces both large-scale AI and robotics as core to its DNA. Our team of researchers, roboticists, and company builders come from OpenAI, Boston Dynamics, Google DeepMind, and other frontier labs—with a track record of shipping AI breakthroughs. Before Generalist, we pioneered large embodied multimodal models and vision-language-action models (PaLM-E, RT-2, Gemini Robotics), launched and scaled ChatGPT and GPT-4 to hundreds of millions of users, engineered the foundations of autonomous driving, built next-generation robots (Atlas, Spot, Stretch) and pushed the limits of what they can do (from parkour to manipulation, and testing robustness).

Requirements

Experience running office operations, workplace experience, or facilities in a fast-paced environment
Highly organized and can manage multiple moving parts simultaneously
Think in systems and processes, not one-off fixes
Comfortable coordinating across vendors, employees, and leadership
Strong ownership and proactively solve problems without being asked
Enjoy both physical and operational work (moving things, setting up spaces, fixing issues)
High emotional intelligence and care about team experience and culture
Write clear documentation and create repeatable workflows
Prefer execution and speed over over-planning
Like being the person who “just makes it work”

Responsibilities

Running daily office operations and ensuring everything functions smoothly
Designing and improving systems for office processes (supplies, vendors, events, onboarding)
Managing vendors (cleaning, internet, food, maintenance) and negotiating contracts
Coordinating deliveries, services, and ongoing facility needs
Owning office budgets, tracking spend, and processing invoices/reimbursements
Ensuring the office space is organized, well-maintained, and optimized for team productivity
Supporting employee onboarding (workspace setup, access, equipment readiness)
Planning and executing team events, lunches, and offsites
Managing shared spaces (conference rooms, calendars, common areas)
Handling mail, shipping, and general administrative workflows
Identifying operational bottlenecks and improving the office experience end-to-end