Office Manager

Dental Office•Poughkeepsie, NY

13d•Onsite

About The Position

We're looking for a high-performing Dental Office Manager to lead our team and drive practice success. This is an opportunity for a proven leader who thrives on building strong teams, creating exceptional patient experiences, and delivering outstanding operational results. As the leader of our practice, you'll play a key role in coaching and developing team members, optimizing schedules, improving production and collections, and ensuring every patient receives five-star care from start to finish. If you're passionate about leadership, accountability, team culture, and making a measurable impact, we'd love to meet you!

Requirements

Minimum 3 years of experience managing operations in a dental practice
Strong knowledge of scheduling, treatment planning, insurance verification, claims processing, and patient collections
Experience leading and developing front office and clinical team members
Proven ability to monitor and improve production, collections, accounts receivable, and schedule efficiency
Proficiency with dental practice management software (Dentrix, Curve, Fuse, etc.)
Solid understanding of HIPAA compliance, patient relations, and customer service best practices
Excellent communication, organizational, and problem-solving skills
Demonstrated ability to manage multiple priorities in a fast-paced environment while maintaining a positive patient experience
The ability to do responsibilities highlighted in internal Office Manager training materials

Responsibilities

Coaching and developing team members
Optimizing schedules
Improving production and collections
Ensuring every patient receives five-star care
Monitoring and improving production, collections, accounts receivable, and schedule efficiency
Managing multiple priorities in a fast-paced environment while maintaining a positive patient experience
Production
Collections
AR oversight
Schedule management
Operational accountability