Office Manager

Low Country Health Care System • Orangeburg, SC

17h • Onsite

About The Position

This role is responsible for managing the daily operations of the office, including greeting patients, handling patient complaints and discharge letters, managing employee performance, ensuring front office coverage, coordinating provider schedules, addressing facility maintenance, and communicating with the COO. The Office Manager also oversees and schedules Care Coordination appointments and manages BFM and BFSS. Additional duties may be assigned by a supervisor.

Requirements

• Must be a high school graduate or GED.

Nice To Haves

• Clerical experience is preferred but not required.
• Previous specific same skills are preferred over previous like skills (e.g., Previous Medical Clerical Skills preferred over Previous Clerical Skills for a Medical Receptionist position).

Responsibilities

• Unlock doors by 7:45 AM.
• Greet all patients with a smile.
• Handle patient complaints and discharge letters.
• Discipline employees that do not meet job expectations.
• Maintain coverage for all front employees.
• Ensure provider schedules are managed when providers are out.
• Handle facility maintenance issues.
• Communicate daily with COO regarding any issues.
• Log any complaints about the schedule.
• Log any patients that are turned away.
• Perform any other duties as assigned by your supervisor.
• Schedule front office for late night.
• Oversee and schedule Care Coordination appointments.
• Manage BFM and BFSS.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED