Office Manager/HR Generalist

James & James LLC•Heber Springs, AR

5d•Onsite

About The Position

James & James is seeking a highly organized and people-focused Office Manager / HR Generalist to oversee daily administrative operations while supporting key human resources functions. This role serves as a resource for employees and leadership by ensuring efficient office management, employee engagement, compliance, onboarding, policy implementation, and administrative excellence.

Requirements

Minimum of 3 years of experience in Human Resources, Office Management, or a related administrative role.
Strong understanding of HR practices, employment laws, and compliance requirements.
Excellent communication and interpersonal skills.
Strong organizational and time-management abilities.
Ability to maintain confidentiality and handle sensitive information professionally.
Proficiency with Microsoft Office Suite and HRIS systems.
Strong problem-solving and decision-making skills.
Ability to work independently and manage multiple priorities.

Nice To Haves

Associate's or Bachelor's degree in Human Resources, Business Administration, or related field preferred.
Experience with Paylocity is a plus.

Responsibilities

Work closely with the People Operations Manager to support all aspects of company HR relations and employee programs.
Assist with new hire onboarding and orientation processes, ensuring all required employment documentation is completed.
Maintain employee personnel files and HR records in compliance with federal and state regulations.
Serve as a liaison between employees and the company's benefits administration partner, JTS, by directing employees to appropriate resources and assisting with benefit-related communications.
Assist employees with questions regarding company policies, and HR-related processes.
Support employee relations by addressing general concerns and escalating issues when appropriate to VP of Operations or People Operations Manager.
Maintain compliance with labor laws, employment regulations, and company policies.
Assist with workers' compensation claims, unemployment claims, and leave administration.
Administrative support with safety initiatives, training programs, employee engagement activities, and company efforts.
Assist with maintaining and updating employee information, policies, procedures, and required postings.
Oversee daily office operations and administrative functions.
Manage office supplies, equipment, and vendor relationships.
Coordinate facility-related services and administrative support activities.
Assist leadership with scheduling, reporting, and special projects.
Maintain organized records and filing systems.
Support communication between departments and leadership teams.
Coordinate company events, meetings, training sessions, and employee recognition programs.
Review employee time records for accuracy.
Prepare reports related to staffing, attendance, turnover, and operational metrics as directed by VP of Operations.
Ensure confidentiality and accuracy of employee information.