OFFICE MANAGER / SUPERVISOR

BRIGHT HOSPITALITY SERVICEMiami Beach, FL
Onsite

About The Position

We are seeking an experienced Office Manager / Hotel Supervisor to oversee daily hotel operations and front desk activities. This role requires strong organizational and leadership skills, as well as hands-on experience with booking platforms and guest services.

Requirements

  • Proven experience as a Hotel Manager, Office Manager, or Supervisor
  • Strong knowledge of Expedia and front desk/booking systems
  • Advanced English (spoken and written)
  • Excellent communication and leadership skills
  • Ability to multitask and work in a fast-paced environment
  • Strong organizational and problem-solving skills

Responsibilities

  • Manage daily front desk operations and staff supervision
  • Handle reservations and booking platforms (including Expedia and similar systems)
  • Ensure excellent customer service and guest satisfaction
  • Coordinate with housekeeping and other departments
  • Maintain records, reports, and administrative tasks
  • Resolve guest issues efficiently and professionally

Benefits

  • Competitive salary (approx. $66,000/year)
  • Opportunity for growth and long-term stability
  • Dynamic and professional work environment
  • Valuable experience in hotel management
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