Office Supervisor

Tri-City Medical Center • Oceanside, CA

9h

About The Position

Tri-City Healthcare District has been serving the North County region for almost 60 years and remains committed to providing high quality healthcare and community services for every individual we encounter regardless of race, color, ethnicity, gender, sexual orientation, disability or socioeconomic status. Our mission is to advance the health and wellness of the community we serve. In order to achieve our mission, we see, hear and listen to our front line healthcare workers, employees, medical staff and all community stakeholders in order to understand and meet our community’s needs. Position Summary : The Office Supervisor oversees the staff and assists in the facilitation and coordination of the leadership, management, and operational functions. This individual serves as a professional role model, leader, mentor, and resource for members of the clinic. Major Position Responsibilities : The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization.

Requirements

• Minimum three (3) years lead or supervisory experience, required.
• Minimum one (1) year insurance authorization experience, required.
• Must have good communication and organizational skills, required.
• Computer experience, including Windows applications, MS Office, required.
• Excellent customer service skills, required.
• High School Diploma or GED required.
• Each new hire candidate who is offered employment must pass a physical evaluation, urine drug screen and pre-employment background checks before starting work.
• To protect the health of patients and staff, and to comply with the new State of California mandates, all job offers are contingent on the successful engagement in the TCMC COVID-19 vaccination program (fully vaccinated with documented proof or approved exception/deferral.)

Nice To Haves

• Minimum two (2) years medical coding experience, preferred.
• Minimum two (2) years Cerner or similar system experience, preferred.

Responsibilities

• Maintains a safe, clean working environment, including unit based safety and infection control requirements.
• Oversee staff and assist in the facilitation and coordination of the leadership, management, and operational functions.
• Serves as a professional role model, leader, mentor, and resource for members of the clinic.
• Responsible for employee scheduling, performance evaluations and coaching.
• Completes all timecards and timekeeping adjustments (PTO, etc.) and approves timecards.
• Participates in interviewing and selecting candidates for open positions.
• Responsible for oversight of scheduling process of patients, communication with internal & external customers and medical record audits.
• Implements TCMC approved policies and procedures.
• Perform other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED