About The Position

FICO is hiring an Office Manager/Assistant to the President of Software to be at the heart of our Menlo Park headquarters. This role is responsible for shaping the environment where groundbreaking financial decisions get made. The position offers real ownership from day one, driving events, keeping operations humming, and directly supporting senior leaders. It is a highly visible position where organizational instincts and energy will have a tangible impact on culture, collaboration, and how work gets done. This opportunity is for someone who thrives on variety, loves creating great experiences, and wants to grow alongside a world-class team.

Requirements

  • Must be able to commute to the Menlo Park office for work; this role is not remote.
  • Corporate experience in events coordination, office management, or administrative support.
  • Exceptional organizational skills, strong attention to detail, and a consistent bias toward follow-through.
  • Clear, confident communicator — written and verbal — who thrives in a service-oriented role and works effectively across teams and levels.
  • Ability to juggle competing priorities and stay calm under pressure.
  • Proficiency with Microsoft 365 (Outlook, Teams, Word, Excel, and PowerPoint).
  • Genuine enthusiasm for building community and creating great in-person experiences.

Nice To Haves

  • Experience supporting C-suite or senior executives
  • Familiarity with Asana or Monday.com
  • Background in a fast-paced tech environment

Responsibilities

  • Plan, coordinate, and execute in-office and offsite events — from team meetings and executive gatherings to celebrations and employee appreciation activities — owning all logistics end-to-end, including venue setup, catering, A/V, vendor coordination, hotel arrangements, and restaurant reservations.
  • Maintain a master events calendar, keep stakeholders informed, and apply post-event feedback to continuously improve programming.
  • Serve as the primary point of contact for the Menlo Park office, maintaining a welcoming and well-organized environment.
  • Manage supplies, equipment, vendor relationships, and facilities requests, and act as the first point of contact for visitors and building management.
  • Support the President of Software with calendar management, meeting scheduling, travel coordination, and light administrative tasks.
  • Prepare agendas, materials, and meeting notes, handle sensitive information with discretion, and proactively resolve scheduling conflicts and logistics gaps before they arise.

Benefits

  • Highly competitive compensation, benefits and rewards programs
  • Work/life balance
  • Employee resource groups
  • Social events
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