Office Manager - a Culture & Experience Specialist

We Are Social•Los Angeles, CA
•Onsite

About The Position

We’re looking for an Office Manager to bring energy, organization, creativity, and good vibes to our LA office. You’ll be the person who makes the office run smoothly — and makes people actually want to be here. Think: part culture-maker, part problem-solver, part host, part behind-the-scenes MVP. You’ll create memorable office experiences, keep the day-to-day moving, support our team and leadership, and find smart ways to use AI and new tech to make work easier. We want someone who will look at the way we do things and think, “There has to be a smarter way.” Then go figure it out. No agency experience? No problem. If you’re social-savvy, curious about what’s next, great with people, and excited to break into the agency world, we want to meet you.

Requirements

  • 2+ years of experience in an office, administrative, hospitality, events, executive support, community, or similar people-focused role.
  • A genuine service-first mindset and a knack for making people feel unexpectedly cared for.
  • Strong organization and planning skills with exceptional attention to detail.
  • Confidence communicating with everyone from interns to executives, clients, vendors, and building management.
  • Excellent communication skills.
  • An eye for creating an organized, polished, welcoming environment.
  • Curiosity about social media, internet culture, pop culture, and emerging trends.
  • An interest in AI and new technology
  • Comfort managing multiple priorities and switching gears quickly.
  • Calm, tactful, and professional under pressure.
  • Discretion and sound judgment when handling confidential information.
  • A willingness to jump in, figure things out, and tackle the occasional “hey, can you help with this really random thing?”

Nice To Haves

  • Traditional agency experience is a plus, not a prerequisite.
  • Hospitality, events, admin, entertainment, community, retail, or another people-first background.
  • Event or party planning experience is a plus.

Responsibilities

  • Be the welcoming face of the LA office and create a warm, inclusive experience for employees, clients, and visitors, including elevating everyday workplace operations with thoughtful, personalized touches.
  • Own the physical and digital vibe of the office — from playlists and snacks to signage, events, and those little details people notice.
  • Stay plugged into social media, internet culture, and workplace trends and turn inspiration into fun office rituals, experiences, and ideas.
  • Maintain a clean, organized, and highly presentable workspace for 50+ employees and visitors.
  • Manage the front desk, main phone line, deliveries, mail, and visitors.
  • Oversee office supplies, equipment, kitchen inventory, snacks, and food.
  • Manage budgets and keep an eye on office-related spending.
  • Oversee shared meeting room scheduling and the internal out-of-office calendar.
  • Serve as the primary liaison with property management and building contacts, resolving facilities issues and coordinating office projects.
  • Support new hire onboarding by preparing workstations, updating office information.
  • Provide dedicated administrative and Executive Assistant support to company partners and C-suite executives.
  • Assist with planning and execution of agency events, including the annual holiday party, birthdays, team outings, happy hours, and other celebrations.
  • Partner with our Social Committee to create experiences that bring people together.
  • Look for opportunities to simplify, automate, and improve how the office operates.
  • Experiment with AI tools, prompting, automation, and low-code/vibe-coding to create clever shortcuts and solutions.
  • Bring curiosity and a “what if we tried this?” mindset to everyday operations.

Benefits

  • Passport program lets you explore and work from one of our 16 other offices worldwide, including Paris, Singapore, Madrid, Dubai, London, and more.
  • Great snacks.
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