Office Facilities Technician

Flex•Austin, TX

3d•Onsite

About The Position

Axiom is seeking an experienced, highly professional Office Facilities Technician to support its Austin corporate headquarters. The role is responsible for maintaining a safe, reliable, functional, and exceptionally well-maintained workplace while providing a high level of service to employees, leaders, and guests. The technician provides responsive facilities support, identifies and resolves workplace concerns, and performs troubleshooting, repairs, installations, and preventative maintenance across building systems and office equipment. The position also coordinates with the Workplace Services Manager, property management, building engineering, Security, IT, vendors, contractors, and other service providers. The established schedule is Monday–Friday, 8:00 a.m.–5:00 p.m.

Requirements

3–5+ years of facilities maintenance or facilities technician experience.
Working knowledge of mechanical, electrical, plumbing, and general building maintenance systems.
Ability to troubleshoot equipment and facility issues and determine appropriate corrective action.
Experience performing preventative maintenance and managing work orders.
Ability to perform general repairs and installations safely and professionally.
Strong customer-service orientation and ability to interact professionally with people at all organizational levels.
Exceptional discretion and understanding of confidentiality in professional and sensitive business environments.
Strong organizational skills and ability to independently prioritize multiple service requests and operational needs.
Initiative, sound judgment, resourcefulness, and follow-through.
Effective communication with employees, leadership, property management, vendors, contractors, and technical service providers.
Basic computer proficiency and ability to use work-order, email, documentation, and building-related systems.
Reliable and consistent attendance during the established Monday–Friday, 8:00 a.m.–5:00 p.m. schedule.

Nice To Haves

Facilities maintenance or facilities technician experience in a corporate office, Class A commercial building, or other high-service professional environment.
Demonstrated experience supporting employees, business leaders, and guests.

Responsibilities

Provide professional facilities support throughout offices, conference rooms, employee workspaces, common areas, and other workplace environments.
Support employees, leaders, and guests with professionalism, urgency, discretion, and customer service.
Identify and address facility conditions that could affect the employee or guest experience.
Respond to service calls, work orders, and in-house repair requests.
Troubleshoot, diagnose, repair, and maintain building systems, equipment, fixtures, and workplace components.
Perform general maintenance across basic mechanical, electrical, plumbing, and carpentry work, including fixture installation.
Install, repair, adjust, and maintain office fixtures, furniture, equipment, and other workplace components.
Move furniture, materials, equipment, and workplace assets to support office operations.
Maintain plumbing, water, electrical, mechanical, and related facility systems.
Test equipment and components, replace defective parts within the role's scope, and align, adjust, or calibrate equipment to specifications.
Coordinate specialized repairs with qualified vendors or building management when work is outside the position's scope or requires licensed trades.
Perform scheduled preventative maintenance and routine facility inspections.
Inspect equipment and consult users, vendors, or operators to understand reported problems and potential causes.
Support equipment cleaning, maintenance, testing, adjustment, and calibration.
Maintain records of repairs, preventative maintenance, inspections, calibrations, and testing as required.
Support emergency and backup systems and assist with established emergency response procedures.
Identify recurring maintenance issues and recommend longer-term solutions when appropriate.
Partner with the Workplace Services Manager on daily operations, workplace priorities, and special projects.
Coordinate with property management, building engineering, Security, IT, vendors, contractors, and other service providers to resolve facility issues.
Communicate maintenance needs and service disruptions to appropriate stakeholders.
Monitor vendor work in the facility to help ensure safe, professional completion with minimal disruption.
Track service requests and work orders through completion.
Support office moves, furniture changes, meeting and event setup, equipment relocation, and other workplace activities.
Maintain appropriate inventory of commonly required tools, replacement parts, maintenance supplies, and equipment.
Assist with additional Workplace Services responsibilities and special projects as needed.