Office Experience Manager

Move Concierge•Farmers Branch, TX

2d•Onsite

About The Position

We are seeking a highly organized, hospitality-minded, and proactive Office Experience Manager to lead daily office operations and employee experience at Move Concierge. This role is responsible for creating a safe, welcoming, and high-functioning workplace while supporting cross-functional initiatives across Facilities, HR, and company culture. The ideal candidate genuinely enjoys serving others, building positive relationships, and creating thoughtful experiences that make employees and guests feel supported and valued. They are detail-oriented, solutions-focused, and take pride in anticipating needs, improving operations, and fostering an environment where people feel energized, connected, and excited to be part of the team. At Move Concierge, we believe in building a positive culture, delivering a mind-blowing customer experience, and owning every opportunity to make things better — and this role is at the center of bringing that experience to life in our workplace every day.

Requirements

5 or more years of office management, workplace operations, hospitality, or facilities management experience
Experience supporting growing organizations
Strong organizational, prioritization, and problem-solving skills
Excellent communication and interpersonal skills with a hospitality-first mindset
Experience managing vendors, budgets, and workplace logistics
Ability to handle confidential and sensitive information with discretion and professionalism
Proficiency with Google Workspace, Microsoft Office, scheduling tools, and workplace systems
CPR/AED certification preferred (or willingness to obtain)

Nice To Haves

Exceptionally detail-oriented, proactive, and service-minded
Passionate about creating a welcoming and memorable employee experience
Comfortable managing multiple priorities simultaneously with a positive, solutions-oriented attitude
Embraces feedback, continuous improvement, and operational excellence
Leads with humility, ownership, and a team-first mentality aligned with Move Concierge core values

Responsibilities

Manage daily office operations to ensure a clean, organized, safe, and welcoming environment
Serve as primary liaison with building management and vendors
Coordinate facilities maintenance, office repairs, work orders, and workplace safety/emergency preparedness
Oversee office seating charts, workstations, meeting spaces, supplies, and breakroom operations
Manage office operations budget, vendor spend, and purchasing processes with a focus on efficiency and cost effectiveness
Coordinate shipping, receiving, shredding, and office logistics
Coordinate onboarding and offboarding equipment and card access for onsite and remote employees
Prepare new hire workspaces, swag bags, and onboarding materials to create an exceptional first-day experience
Manage employee milestone recognition programs including birthdays, anniversaries, weddings, new babies, and bereavement support
Coordinate equipment returns and access deactivation processes with professionalism and discretion
Manage office vendors, catering, workplace services, and procurement
Administer workplace-related accounts and systems (Amazon, rideshare platforms, answering services, etc.)
Build strong vendor relationships while ensuring high service standards and operational efficiency
Create, maintain, and improve workplace operational processes and documentation to support consistency and scalability
Coordinate onsite catering and employee events that foster connection and celebrate team successes
Coordinate remote employee travel bi-annually
Partner cross-functionally on office activities to support a positive, high-performing, and collaborative office culture
Manage and support the Office Coordinator to ensure smooth day-to-day office operations and a high-quality employee and visitor experience
Conduct performance reviews, provide coaching and development, and support reception coverage as needed