Office & Employee Experience Manager (Part-Time)

Betches Media•New York, NY

1d•$25 - $30•Onsite

About The Position

We are seeking a Part-Time Office + Employee Experience Manager to lead the day-to-day office operations and facilities management of our NYC office. The hours will be 9:00 AM – 3:00 PM ET, three days per week Tuesday, Wednesday and Thursday. On average the Part-time Office + Employee Experience Manager will work 18 hours per week, with the opportunity to take on additional hours based to support special events as needed. The ideal candidate is proactive, organized, and passionate about creating environments where people thrive. You will work in partnership with the Senior People and Culture Coordinator to bring a daily focus to facilities maintenance, hospitality, and employee experience. You will serve as the go-to resource for employees, guests, and vendors alike and bring our office culture to life. This role requires adaptability, strong communication skills, and a hospitality mindset. You will anticipate needs, solve problems before they arise, and serve as a trusted, approachable resource for employees.

Requirements

5+ years of experience in Office Management, Facilities, or Community roles, ideally at a high-growth company.
Availability to work onsite in our New York City office Tuesday–Thursday from 9:00 AM – 3:00 PM ET is required.
Proven ability to create an outstanding employee and guest experience.
Strong communication and project management skills; able to manage multiple priorities seamlessly.
Experience in fast-paced, evolving environments; enjoys building new systems and processes. You’re scrappy, resourceful and you see challenges as opportunities.
Customer service and hospitality mindset — friendly, approachable, and solutions-oriented.
Detail-oriented with strong follow-through and focus on employee experience.
Proactive problem solver who anticipates needs and resolves issues before they escalate.
Excellent at prioritization, time management, and handling multiple work streams simultaneously.

Responsibilities

Serve as the #1 point of contact for employees’ workspace needs in NYC.
Optimize our facilities routines, day to day office maintenance and build an office playbook to facilitate repeatable processes across office maintenance, vendor and landlord management, and employee experience.
Own the reception area and ensure a seamless experience for all guests.
Lead NYC office operations, including vendors, supplies, maintenance, mail, shipping & receiving, and logistics.
Manage inventory to ensure the office is well equipped with snacks, beverages, and essential supplies.
Maintain the NYC office budget and ensure financial stewardship with strong ROI.
Build and execute in-person events and programs that drive engagement and community.
Organize and support internal and external company events, including new hire onboarding and all hands meetings.
Design office communication tools and processes to enhance clarity and engagement.
Support space and capacity planning, continually improving office layout and seating plans.
Partner with property management and vendors for services, repairs, and support.
Provide light executive support as needed, including calendar management, scheduling meetings, and assisting with day-to-day administrative needs.