Customer Assistant (St. Catharines)
About The Position
This part-time position is in-person at our London Tepperman’s location is an immediate opportunity to join our team to fill an existing vacancy. Reporting to the Credit and Office Manager, the Office Customer Assistant will collaborate closely with our sales team to handle various administrative tasks, particularly credit and financing transactions. Your role is crucial in ensuring an exceptional shopping experience for our customers by providing prompt support with credit applications and efficient data entry. To succeed in this role, you'll need strong communication, organizational skills and problem-solving abilities.
Requirements
- Consistent achievement of company and personal goals for sales and key performance measures.
- Strong customer service and communication skills.
- Demonstrated problem solving abilities.
- Exceptional organizational skills.
- High selling aptitude.
Nice To Haves
- Strong communication, organizational skills and problem-solving abilities.
Responsibilities
- Delivering friendly, courteous and exceptional personalized customer service
- Ensuring that all point of sale and payment processes are handled accurately and efficiently
- Safeguarding cash on hand
- Assisting in the sales process as an active participant
- Promoting and selling Tepperman’s payment protection products and other services
- Identifying customer related problems and business process improvements
- Handling customer calls in a fast, efficient and professional manner, ensuring they are directed to the appropriate person/department successfully
- Filing invoices/credit applications promptly and accurately
- Partnering with the sales team to accurately complete a variety of administrative duties including various credit and financing transactions.
- Promptly supporting customers with credit applications and completing data entry to make the shopping experience exceptional.
- Providing assistance in a timely manner to customers with inquiries and concerns.
Benefits
- job stability
- competitive wages
- pension-matching program
- competitive annual incentive bonus
- unbeatable staff discounts and other perks
- comprehensive benefits package with extended health care, critical illness coverage & life insurance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
