Office Coordinator

Dare to Care Too, LLC•Lake Arbor, MD

34d•Onsite

About The Position

We are seeking a high-energy, patient-centered Office Coordinator to join our multispecialty team. You will be the "face" of our practice—managing complex phone systems and hospital communications—while maintaining the clinical skills to step into the back office at a moment's notice. This role requires a professional who remains calm under pressure and can pivot from administrative problem-solving to direct patient care.

Requirements

High school diploma required; Medical Assistant (MA) certification highly preferred.
Proficiency in Electronic Medical Records (EMR) systems and multi-line phone hardware.
Demonstrated experience in venipuncture (Phlebotomy), EKG administration, and vitals.
Exceptional patience, ability to multitask, and a "self-starter" mentality.

Nice To Haves

Being detail oriented is a plus.

Responsibilities

Serve as the primary point of contact, navigating a multi-line phone system with professional etiquette.
Coordinate directly with hospital departments for patient records, discharges, and continuity of care.
Perform comprehensive patient intake, insurance verification, and prior authorizations.
Manage financial transactions, including collecting co-payments and reconciling daily deposits.
Transition to clinical duties to assist with patient flow, rooming patients of all ages (6+).
Perform clinical procedures: Phlebotomy, EKGs, and capturing accurate vital signs.
Maintain clean, sterilized exam rooms and manage clinical supply inventory.
Provide empathetic, age-appropriate care for patients ranging from children (6+) to adults.
Use critical thinking to prioritize urgent patient needs and resolve scheduling conflicts in stressful, fast-paced situations.