Office Coordinator
About The Position
Olympus Insurance Company is seeking an Office Coordinator to join their Jacksonville office. This full-time, non-exempt, hourly position is responsible for managing the front office and day-to-day operations, ensuring a welcoming, organized, and engaging workplace. The role also involves supporting the Claims Administration team, providing administrative assistance to agents and policyholders, and contributing to a positive employee experience. The ideal candidate is someone who enjoys helping people, is highly organized, and can be relied upon to keep operations running smoothly.
Requirements
- High school diploma or GED.
- At least 2 years of office administration, office coordination, receptionist, or similar administrative experience.
- Professional customer service experience and a genuine enjoyment of helping others.
- Strong organizational skills and attention to detail.
- Ability to juggle multiple priorities and interruptions.
- Excellent written and verbal communication skills.
- Professional, approachable demeanor.
- Proficiency with Microsoft Office, including Outlook, Word, Excel, and Teams.
- Ability to work independently while collaborating with employees across the organization.
Nice To Haves
- Experience with office operations, facilities, meetings, or events.
- Experience in the property & casualty insurance industry.
Responsibilities
- Welcome employees, candidates, vendors, and visitors, manage incoming calls and building access, and create a professional, friendly front-office experience.
- Coordinate office and breakroom supplies, mail and packages, facilities requests, and vendor needs.
- Maintain an organized and welcoming workplace.
- Support company meetings, events, and employee activities with logistics such as food, refreshments, and supplies.
- Provide friendly and professional support to agents, policyholders, vendors, and other partners.
- Assist with service requests, enter policy and loss information, process documentation and correspondence.
- Help dispatch new claims and provide administrative support to the Claims team.
- Solve everyday questions and challenges, communicate information clearly, and connect individuals with the right resources.
- Protect confidential information and deliver exceptional service.
Benefits
- Employer-sponsored medical, dental, and vision plans
- Company-paid life insurance, short-term disability, and long-term disability
- 401(k) with company match
- Paid Time Off (annual PTO, Holidays, Floating Holidays, Volunteer Time Off)
- Education Assistance Program
- Ongoing professional development opportunities
- Wellness Lunch N Learns
- Employee perks such as pet insurance, discount programs
- Welcoming office environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
