Office Coordinator

Better Collision Centers Inc•Charleston, SC

5h•$18 - $23•Onsite

About The Position

As an Office Coordinator at Even Better in Charleston, you'll be the hub of daily operations, ensuring a seamless flow between customers, service advisors, and managers. You'll support the repair process behind the scenes, deliver outstanding customer service, and keep documentation and communications running smoothly. Better Collision Centers is one of the fastest growing collision repair companies in the country, doubling revenue four years running. Our culture is the foundation of our growth.

Requirements

Prior experience in customer service, office coordination, or administration preferred.
Strong communication and organizational skills.
Ability to multitask in a fast paced environment.
Comfort working in and around a shop setting, including physical activity when needed.
A positive, professional demeanor and a commitment to accuracy and service excellence.
High school diploma or equivalent required; additional education preferred.
Shop Office Environment.
Must be able to lift up to 25 pounds at times.
Must be able to sit, stand, and move throughout the office and shop as needed.

Nice To Haves

additional education preferred

Responsibilities

Greet customers and manage scheduling for appointments and walk-ins.
Support Service Advisors and Managers with preparing and organizing repair files.
Handle customer drop-off and pick-up, ensuring proper paperwork and authorizations.
Provide timely repair updates and manage customer communications.
Answer incoming calls and direct them appropriately.
Support general shop needs when required, from office tasks to assisting teammates.