Office Coordinator

Tom James Company•King of Prussia, PA

10d•Onsite

About The Position

The Office Coordinator supports the Tom James Company sales team, store leaders, and organizational leaders in furthering the company’s mission in the fashion industry. This is a part-time position based in the King of Prussia, Pennsylvania office, scheduled for 20 hours per week, at $21.00 per hour. Regular onsite attendance is required. The role handles office and sales support duties, including order entry, receiving and preparing garments, coordinating alterations and deliveries, managing communications, making bank deposits, and running errands. The position also requires social media experience, computer proficiency, strong organization and prioritization skills, and the ability to bend and lift up to 30 pounds.

Requirements

Experience with social media platforms for marketing and research purposes.
Extensive knowledge of computers, Microsoft Office software, and Google Docs.
Ability to multitask in a fast-paced environment, prioritize multiple projects, and consistently meet deadlines.
Strong organizational skills.
Ability to bend and lift 30 pounds.
Valid driver’s license.

Responsibilities

Enter order tickets, customer order forms, and customer payments daily.
Unpack received shipments daily.
Prepare and steam garments as needed for delivery, and place them on the appropriate Sales Professional’s rack.
Process returns, remakes, and alterations.
Prepare clothing for delivery by Sales Professionals.
Pick up and deliver client items as needed.
Enter alteration instructions into the proprietary system.
Deliver garments to and pick them up from outside contract tailors.
Compile the Alteration Expense Summary for in-house tailors and send it to Accounting.
Answer incoming phone calls and give messages to Sales Professionals.
Check store email daily and route information to the appropriate people.
Make bank deposits and run errands.
Make follow-up calls to factories, customers, and the corporate office.
Perform other duties as assigned.