About The Position

The Associate Experience & Site Coordinator serves as the primary point of contact for associates and leaders within assigned building(s), ensuring day-to-day operations run smoothly and the associate experience is consistent across all campuses. The role coordinates site activities, manages facility and program needs, and partners with Facilities, Security, Events, Human Resources, Internal Communications, and other cross-functional teams to address building operations and associate needs efficiently. The position manages communications and requests, coordinates engagement events and site programs, conducts building walkthroughs, monitors supplies and facility needs, and supports site processes and continuous improvement. It typically reports to a Manager or Senior Manager and has no direct reports.

Requirements

  • Must be at least 18 years of age.
  • Must be legally permitted to work in the United States.
  • At least 1 year of work experience.
  • High school diploma and/or GED-level knowledge, skills, and abilities.
  • Working knowledge of Microsoft Office Suite.
  • Excellent written and verbal communication skills.
  • Knowledge of company policies and procedures.
  • Proactive, with the ability to work with little or no direction.
  • Ability to balance competing priorities and learn new skills quickly.
  • Strong organization and time-management skills, with attention to detail.

Nice To Haves

  • 2 years of work experience.

Responsibilities

  • Serve as the primary liaison between site leadership, associates, and cross-functional partners; manage requests and coordinate their resolution.
  • Maintain site communications, including digital display boards and communication channels, and engage on site-specific platforms.
  • Serve as a culture champion.
  • Plan and coordinate associate engagement events, including logistics, space setup, catering, and vendor coordination.
  • Support quarterly engagement events, giving-back initiatives, and site-specific programming with the broader SSC events team.
  • Conduct regular building walkthroughs to identify facility issues, engage with associates, and address operational needs.
  • Monitor building supplies, maintain punch lists, and oversee site-specific needs such as lobby décor, café partnerships, and amenity services.
  • Coordinate large deliveries and manage outdoor-space reservations.
  • Execute and maintain site and program processes, supporting consistency and continuous improvement across building operations.
  • Support site-related requests, including visitor badge approvals, fitness center waivers, and campus space reservations.
  • Serve as the escalation point for urgent facility issues and coordinate timely resolution with Facilities and Security teams.
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