Office Coordinator

External Community Memorial HospitalHamilton, NY

About The Position

The Office Coordinator will manage day-to-day personnel logistics, including coordinating immediate coverage for staff call-outs, managing PTO schedules, and optimizing front-desk and clinical workflows. This role involves auditing daily clinic administrative queues to ensure standard operating procedures are met and dependencies and support of other departments are actively managed. The coordinator will also assist the Director by gathering documentation and tracking items needed for personnel management, such as new staff orientation and performance evaluations. Additionally, they will oversee clinic inventory, medical/office supply ordering, and vendor deliveries, ensuring strict adherence to the budget established by the Director. This position serves as the frontline tactical extension of the Clinic Director, executing managerial directives and ensuring workflows align with leadership’s strategic goals. The role also supports monitoring of daily Electronic Health Record (EHR) administrative queues and check-in/check-out flows to support optimal patient volume and help prevent revenue leakage.

Requirements

  • Minimum of 3–5 years of experience in a medical office environment
  • Proven track record in a senior administrative, team lead, or coordinator capacity
  • Proficient in medical office software and MS Office Suite
  • Strong professional communication skills

Nice To Haves

  • Multi-specialty experience preferred

Responsibilities

  • Manage day-to-day personnel logistics, including coordinating immediate coverage for staff call-outs, managing PTO schedules, and the optimization of front-desk and clinical workflows.
  • Audit daily clinic administrative queues to ensure standard operating procedures are being met and dependencies and support of other departments are being actively managed.
  • Assist the Director by gathering documentation and tracking items needed for personnel management such as new staff orientation and performance evaluations.
  • Oversee clinic inventory, medical/office supply ordering, and vendor deliveries, ensuring strict adherence to the budget established by the Director.
  • Serve as the frontline tactical extension of the Clinic Director, executing managerial directives and ensuring workflows align with leadership’s strategic goals.
  • Support monitoring of daily Electronic Health Record (EHR) administrative queues and check-in/check-out flows to support optimal patient volume and help prevent revenue leakage.
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