OFFICE COORDINATOR, College of Arts & Sciences, Biology

Boston University•Boston, MA

4d•Onsite

About The Position

Boston University's Department of Biology seeks an Office Coordinator to act as the primary and first point of contact for visitors to its main administrative office. There are two overarching components to this position: Handling inquiries, including phone calls, emails, web submissions to the Biology Department main office according to department priorities and protocol. Providing administrative support for Biology's large teaching and research operations particularly its undergraduate program. The incumbent will assist visitors with inquiries, provide administrative support by either directly addressing or directing those to other Biology staff, faculty and/or central units. Other responsibilities include: Ordering supplies sorting mail, scheduling room reservations, and conducting initial student screenings during advising. They will also assist with departmental events and department deliveries, as well as maintaining departmental databases. This role involves supervising Work Study students, ensuring that operational procedures and basic etiquette are followed, and accurate information is disseminated to dept stakeholders. Act as primary contact point for all visitors, incoming phone calls, emails, website submissions, and students and faculty to the Biology Department main office. Filter and disseminate materials and information in a timely manner to the appropriate destination point in a professional manner. Prepare and maintain department information lists for interdepartmental use. Ensure smooth operation of front desk.

Requirements

Associate's degree required
1-3 years of relevant work experience
Good interpersonal, written and oral communication skills
Must be able to function independently
Must be able to prioritize work with tact and discretion
Ability to follow-up until issues are resolved and tasks are completed across broad and varying activity

Responsibilities

Act as primary contact point for all visitors, incoming phone calls, emails, website submissions, and students and faculty to the Biology Department main office.
Filter and disseminate materials and information in a timely manner to the appropriate destination point in a professional manner.
Prepare and maintain department information lists for interdepartmental use.
Ensure smooth operation of front desk.
Ordering supplies
Sorting mail
Scheduling room reservations
Conducting initial student screenings during advising
Assisting with departmental events and department deliveries
Maintaining departmental databases
Supervising Work Study students
Ensuring that operational procedures and basic etiquette are followed
Ensuring accurate information is disseminated to dept stakeholders