Part-Time Office Coordinator
Regional Water Authority•Marlborough, CT
•Onsite
About The Position
We are seeking a detail-oriented and organized Part-Time Office Coordinator to join Roach Plumbing, a RWA Well Services LLC company. This position is situated out of our Marlborough, CT location. Hours are generally Wednesday 12pm-5pm and Thursday-Friday 8am-5pm. There will also be occasional opportunities for more hours. This role is essential in ensuring smooth day-to-day operations and providing excellent support to both our customers and technicians.
Requirements
- High school diploma or equivalent
- Great oral communication and customer services skills
- Must have excellent attention to detail.
- Ability to multitask and work through interruptions.
- Strong Math Skills, Business math preferred
Nice To Haves
- Preferred experience with working with building departments and obtaining permits, with mechanical knowledge in Plumbing, Heating, Air Conditioning or Home Improvement work.
- Knowledge of Quick Books, Google Doc's, Excel and Mobiwork is a plus
Responsibilities
- Responds to customer inquiries by telephone, provide non-technical problem resolution.
- Dispatch calls to technicians, schedule incoming jobs
- Basic accounting functions including customer billing and inquiries
- Perform clerical and mail processes
- Handle technician schedules
- Handle invoicing processes in database, process customer payments
- Pull proper permits for applicable jobs
- Help customers in showroom including ordering items for customers
- Additional duties as assigned by General Manager
Benefits
- Medical, dental, vision, and life insurance
- Generous paid time off
- Short-term and long-term disability coverage
- 401k and tuition reimbursement plans
- Wellness Program & Incentives
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
