Part-Time Office Coordinator

Regional Water Authority•Marlborough, CT

22h•Onsite

About The Position

Our purpose is to make life better for people by delivering water for life. Our mission is to provide customer with high-quality water and services at a reasonable cost while promoting the preservation of watershed lands and aquifers. Our vision is to be an innovative water utility that sustains life, strengthens our communities and protects natural resources for future generations. Our STARS values are Service, Teamwork, Accountability, Respect and Safety. We are seeking a detail-oriented and organized Part-Time Office Coordinator to join Roach Plumbing, a RWA Well Services LLC company. This position is situated out of our Marlborough, CT location. Hours are generally Wednesday 12pm-5pm and Thursday-Friday 8am-5pm. There will also be occasional opportunities for more hours. This role is essential in ensuring smooth day-to-day operations and providing excellent support to both our customers and technicians.

Requirements

High school diploma or equivalent
Great oral communication and customer services skills
Must have excellent attention to detail.
Ability to multitask and work through interruptions.
Strong Math Skills

Nice To Haves

Preferred experience with working with building departments and obtaining permits, with mechanical knowledge in Plumbing, Heating, Air Conditioning or Home Improvement work.
Business math preferred
Knowledge of Quick Books, Google Doc's, Excel and Mobiwork is a plus

Responsibilities

Responds to customer inquiries by telephone, provide non-technical problem resolution.
Dispatch calls to technicians, schedule incoming jobs
Basic accounting functions including customer billing and inquiries
Perform clerical and mail processes
Handle technician schedules
Handle invoicing processes in database, process customer payments
Pull proper permits for applicable jobs
Help customers in showroom including ordering items for customers
Additional duties as assigned by General Manager