Office Coordinator (Commerce City, Colorado)

Charlie Health • Commerce City, CO

4d • Onsite

About The Position

The Office Coordinator manages day-to-day operations at Charlie Health’s Commerce City, Colorado office and supports care delivery at the organization. The role handles administrative paperwork for clinical operations, including payor and license applications, claims submissions, data entry, and data reconciliation as needed. It partners with the Compliance team to ensure the office has the operational infrastructure needed to support on-site behavioral health services.

This is a fully in-office position, Monday through Friday, from 9:00 AM to 5:00 PM. The coordinator supports office organization and visitor needs, People Operations and cross-functional projects, IT issues and device management, workplace events and meetings, and leadership special projects. The role also supports admissions and clinical teams through scheduling, attendance tracking, document preparation, correspondence, workflow assistance, and patient data and chart maintenance. It requires accurate handling of patient information and adherence to HIPAA and other applicable compliance standards.

Requirements

• At least 2 years of experience in office coordination, administrative support, or a related role.
• Familiarity with administrative paperwork processes such as payor credentialing, license applications, claims submissions, and data entry; training on organization-specific systems will be provided.
• Comfort working alongside compliance or clinical operations teams in a regulated environment.
• Strong organizational skills and meticulous attention to detail.
• Strong interpersonal and communication skills and a collaborative working style.
• Self-starter who is action-oriented and able to manage multiple tasks with shifting priorities.
• Authorized to work in the United States.
• Native or bilingual English proficiency.
• Available to work fully in-office in Commerce City, Colorado, Monday through Friday, 9:00 AM to 5:00 PM.
• Located within a reasonable commuting distance of Commerce City, Colorado.

Nice To Haves

• Experience in a healthcare or behavioral health organization.

Responsibilities

• Manage day-to-day office operations and maintain an organized, welcoming environment for staff and visitors.
• Process administrative paperwork that facilitates care delivery, including payor and license applications, claims submissions, data entry, and reconciliation across systems, as needed.
• Partner with the Compliance team to maintain the operational infrastructure required to support on-site behavioral health services.
• Lead organizational projects within People Operations and across functions.
• Assist the IT team with issues as needed and support storage and management of devices.
• Plan events and team meetings and promote Charlie Health’s culture.
• Provide information and assistance to team members and visitors.
• Support leadership with special projects.
• Review and transfer patient data accurately between Salesforce and medical records systems, following established protocols and standards.
• Maintain complete, current, and organized patient charts and records in accordance with internal guidelines and regulatory requirements.
• Enter and update patient information in databases and electronic health record systems, monitor data integrity, and promptly identify and resolve discrepancies or errors.
• Provide administrative support to admissions and clinical teams, including scheduling appointments, organizing meetings, preparing documents, and handling correspondence.
• Perform attendance tracking for various teams, schedule for various teams, and respond to team inquiries about workflows or technology.
• Follow compliance standards and regulations, including HIPAA, and established procedures for handling, storing, and disposing of data.
• Collaborate with admissions, clinical, and administrative staff to coordinate communication, patient care, and administrative activities.
• Participate in training and professional development related to care administration, data management, and compliance practices.
• Complete other administrative tasks as assigned.

Benefits

• Comprehensive benefits are offered to full-time, exempt employees.
• The compensation package may include stock options and other Charlie Health-sponsored benefits, depending on the position.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed