Office Coordinator (Commerce City, Colorado)

Charlie Health • Commerce City, CO

1d • $18 - $22 • Onsite

About The Position

The Office Coordinator manages the day-to-day operations of Charlie Health’s Commerce City, Colorado office and supports care delivery through administrative paperwork, patient data management, and coordination with clinical, admissions, compliance, and other internal teams. The role processes payor and license applications, claims, data entry, and reconciliation as needed, and partners with Compliance to help ensure the office has the operational infrastructure needed to support on-site behavioral health services.

This is a fully in-office position in Commerce City, Monday through Friday, 9:00 AM to 5:00 PM. The coordinator also supports People Operations and cross-functional projects, assists IT with issues and device management, plans events and team meetings, answers questions from staff and visitors, and provides administrative and special-project support to leadership. Patient-facing information responsibilities include transferring data between Salesforce and medical records systems, maintaining charts, updating electronic records, and following privacy and compliance procedures, including HIPAA.

Requirements

• At least 2 years of experience in office coordination, administrative support, or a related role.
• Familiarity with administrative paperwork processes such as payor credentialing, license applications, claims submissions, and data entry; training will be provided for organization-specific systems.
• Comfort working alongside compliance or clinical operations teams in a regulated environment.
• Strong organizational skills and meticulous attention to detail.
• Strong interpersonal and communication skills and a collaborative style.
• Self-starter who takes action and can manage multiple tasks amid shifting priorities.
• Authorized to work in the United States and native or bilingual English proficiency.
• Available to work fully in-office in Commerce City, Colorado, Monday through Friday, 9:00 AM to 5:00 PM.
• Located within a reasonable commuting distance of Commerce City, Colorado.

Nice To Haves

• Experience in a healthcare or behavioral health organization.

Responsibilities

• Manage day-to-day office operations and maintain a well-organized, welcoming environment for staff and visitors.
• Process administrative paperwork supporting care delivery, including payor and license applications, claims submissions, data entry, and reconciliation across systems, as needed.
• Partner with the Compliance team to maintain the operational infrastructure needed to support on-site behavioral health services.
• Lead organizational projects within People Operations and across functions.
• Assist the IT team with issues as needed and support the storage and management of devices.
• Plan events and team meetings to support Charlie Health’s culture.
• Provide reliable information and support to team members and visitors.
• Support leadership with special projects.
• Review and transfer patient data accurately between Salesforce and medical records systems in accordance with established protocols and standards.
• Maintain complete, current, and organized patient charts and records according to internal guidelines and regulatory requirements.
• Enter and update patient information in databases and electronic health records systems; monitor data integrity and promptly identify and resolve discrepancies or errors.
• Provide administrative support to admissions and clinical teams, including scheduling appointments, organizing meetings, preparing documents, handling correspondence, and completing other assigned tasks.
• Perform attendance-related tasks for various teams, schedule for teams, and respond to team inquiries about workflows or technology.
• Follow compliance standards and regulations, including HIPAA, and established procedures for handling, storing, and disposing of data.
• Collaborate with admissions, clinical, and administrative staff to coordinate communication, patient care, and administrative activities.
• Participate in training and professional development related to care administration, data management, and compliance practices.

Benefits

• Comprehensive benefits for full-time, exempt employees.
• Potential stock options and other Charlie Health-sponsored benefits, depending on the position.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed