E-Commerce Coordinator
LKQ•Raleigh, NC
About The Position
The E-Commerce Coordinator processes online orders for company products and services, coordinates in-house order filling, processing, and shipping activities, and helps maintain product listings and materials on websites and online marketplaces. The role monitors marketplace storefront performance and standing, supports digital marketing programs by posting product materials, tracks inventory thresholds, processes and reviews orders, responds to customer inquiries, and provides order-related technical support. The position does not supervise employees.
Requirements
- High school diploma or GED.
- At least 1 year of prior telephone sales, internet sales, customer service, and/or route sales experience.
- Ability to perform arithmetic using whole numbers, common fractions, and decimals, and to compute rates, ratios, and percentages and interpret graphs.
- Basic computer skills.
- Regularly use moderately complex oral and written communication skills.
- Ability to handle multiple tasks or projects simultaneously with moderate complexity.
Nice To Haves
- College coursework.
- Prior automotive experience and knowledge of automotive parts.
- Online marketplace experience, such as Amazon or similar platforms.
- Photography experience.
Responsibilities
- Monitor the health and performance of marketplace storefronts.
- Maintain marketplace store and product-listing standing according to provided guidelines.
- Post and upload product materials and listings to websites and portals to support digital marketing programs.
- Monitor inventory changes and notify management when stock levels fall below required thresholds.
- Enter and review orders for correct handling, pricing, quantities, and shipping data.
- Respond to customer inquiries and provide technical support on new or existing orders.
- Inform customers of unit prices, shipping dates, anticipated delays, and other needed information.
- Set up special-order part numbers for items that are not regularly stocked.
- Perform other duties as assigned.
Benefits
- Health, dental, and vision insurance.
- Paid time off.
- Paid parental leave.
- Fertility coverage.
- 401(k) with company match.
- Company-paid life insurance and long-term disability.
- Short-term disability.
- Employee assistance program.
- Tuition reimbursement.
- Employee discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
