Console Coordinator - Live E-Commerce

Poshmark•Philadelphia, PA

1d•$20 - $25•Onsite

About The Position

The Console Coordinator manages the behind-the-scenes execution of Linda's Stuff's live e-commerce events, working directly with the host to keep each show organized, accurate, and moving at the right pace. This role combines live operations, sales instincts, inventory organization, and real-time problem solving to create strong buyer experience and drive sales. It is an opportunity to play a hands-on role in a fast-growing live commerce channel where decisions made during each stream have an immediate impact on performance.

Requirements

Experience in live selling, live streaming, e-commerce operations, digital sales, or a related environment preferred.
Strong sales instincts and the ability to recognize opportunities to maintain urgency, engagement, and momentum during a live event.
Ability to multitask, prioritize, and make quick decisions in a fast-paced live environment.
Strong organizational skills and exceptional attention to detail, particularly when managing SKUs, inventory, pricing, and sold items.
Tech-savvy and comfortable learning and navigating multiple platforms and systems.
Strong communication skills and the ability to work closely with hosts and other team members in real time.
Ability to remain composed, adaptable, and solutions-oriented when technical or operational issues arise.
Reliable and able to work independently during assigned broadcasts.
Ability to work on-site in Northeast Philadelphia, PA.
Availability for daytime, evening, and weekend shifts based on the live show schedule.

Responsibilities

Set up and operate the live selling console from pre-show preparation through post-show wrap-up.
Manage products during live broadcasts, including pinning items, adjusting pricing, tracking sold inventory, and maintaining accurate SKU organization.
Work closely with the host throughout the stream to maintain pacing, momentum, urgency, and an engaging buyer experience.
Anticipate what the host will need next and keep products and information organized so the stream continues smoothly.
Monitor audience activity, chat, buyer questions, and sales activity and communicate relevant information to the host in real time.
Maintain strong SKU discipline, particularly for mystery items, giveaways, sold inventory, and other products that may require additional tracking after the show.
Respond to common technical, inventory, and operational issues during live events and escalate issues appropriately when needed.
Adapt quickly when inventory, technology, staffing, or the planned show flow changes unexpectedly.
Coordinate with inventory, fulfillment, customer service, and other teams as needed to resolve live and post-live issues.
Accurately complete required post-live reporting, metrics, and operational follow-up.
Follow platform and company policies related to bidding, shipping, cancellations, returns, and other live-selling activity.
Contribute feedback and ideas that improve live workflows, show execution, and the overall buyer experience.