Office Coordinator

Select Medical•Chicago, IL

89d•Onsite

About The Position

Office Coordinator RUSH Physical Therapy Chicago IL Looking for an experienced office coordinator in a large outpatient therapy clinic to manage a team of 6 administrative employees. The Office Coordinator will oversee efficient scheduling, insurance verification and authorization, financial responsibility collections, day to day administrative operations, and ensure top quality customer service.

Requirements

High School diploma or equivalent required.
One year office experience required.
Knowledge and ability to use a PC and related software (Word, Excel, Power Point, Access) and perform data entry functions for efficient office management.
Bachelor’s degree in business administration or related field OR equivalent combination of education and experience.
Insurance Verification Experience
1 Year of Medical Office Experience

Nice To Haves

Previous medical office experience preferred.
Experience with medical insurance authorization, terminology and patient interaction preferred.
1 year of Front Desk Experience

Responsibilities

Responsible for performing day-to-day medical office activities which includes scheduling and registering patients, verifying coverage and ensuring payment for medical services to be provided.
Maintains medical records and clinical documentation and participates in activities to ensure timely capture and appropriate documentation of services rendered.
Functions as an integral member of the medical services team in the delivery of coordinated, customer friendly and efficient quality medical services to outpatients.
Verifies insurance and/or payment method.
Obtains and tracks referrals.
Insurance authorizations and certifications.
Explains outpatient policies and procedures and billing practices to patient.
Directs patient appropriately as necessary.
Collects referrals, prescriptions and orders (as appropriate).
Obtain copies of insurance card(s).
Maintains strong customer service at all times.
Greets patients and handles phone calls and inquiries from patients, providers and payers with professionalism.