Office Coordinator- Immigration Legal Services -2025796

World Relief • Durham, NC

3d • Hybrid

About The Position

World Relief is a global Christian humanitarian organization seeking an Office Coordinator for its Durham Immigration Legal Services Center (WRD-ILS). This role provides essential administrative and clerical support to the center, which offers immigration legal services to low-income immigrants in North Carolina. The position is contingent upon funding and is a hybrid role, requiring 4 days on-site and 1 day remote work per week.

Requirements

• Mature and personal Christian faith.
• Committed to the mission, vision, and values of World Relief.
• Desire to serve and empower the Church to impact vulnerable communities.
• Able to affirm and/or acknowledge World Relief's Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of the Nation document.
• High school diploma or GED.
• Bilingual: Spanish and English fluency in spoken and written Spanish, including the ability to professionally translate documents from Spanish to English and English to Spanish.
• Proficient with Microsoft Office, including Word, Outlook, and Excel.

Nice To Haves

• 1+ year of work experience in an administrative position.
• Ability to speak other languages besides English and Spanish.
• Experience with immigration law in any setting.
• Personal lived experience with immigration processes.
• Associate's or Bachelor's degree.
• Experience with LawLogix case management database.

Responsibilities

• Facilitate in-person, telephone, or video intake of new clients, and respond to telephone and email inquiries for services.
• Provide reception services to immigrants and other office visitors.
• Facilitate client communication regarding case updates, requests for new services, and referrals to other programs, legal counsel, or agencies.
• Open, distribute, and process incoming mail, and prepare outgoing mailings.
• Prepare invoices and/or collect payments for WRD-ILS service fees and service agreements for legal consultations and processes.
• Schedule in-person and Zoom video appointments between clients and legal practitioners.
• Assist in preparing immigration application forms and related case materials in consultation with accredited staff.
• Translate documents from Spanish to English and English to Spanish.
• Assist staff members in organizing case files, including scanning files to a computer database.
• Input case-related information into the computer database.
• Assist staff members with proposed or assigned projects.
• Assist with the improvement of internal administrative systems.
• Prepare and distribute promotional materials.
• Perform other duties as assigned by the supervisor.

Benefits

• Competitive benefits package for full-time, regular employees.
• Employee discount program for full-time, regular employees.
• Gold-level Cigna Healthy Workforce Designation for well-being program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED