About The Position

The Office Coordinator provides administrative and clerical support to all the functions of the World Relief Durham Immigration Legal Services Center (WRD - ILSC). WRD is a field office of World Relief and provides immigration-related legal services to residents of North Carolina, with special focus on those living in the Triangle area and its surrounding counties. WRD-ILC is a Department of Justice (DOJ) recognized legal service provider, and it offers direct representation and legal advice to primarily low-income immigrants regardless of their ethnicity, nationality, gender, race, religion, age, sexual orientation, or gender expression. Please be advised that this position is contingent upon the availability of funding.

Requirements

  • Mature and personal Christian faith
  • Committed to the mission, vision, and values of World Relief
  • Desire to serve and empower the Church to impact vulnerable communities
  • Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
  • High school diploma or GED
  • Bilingual: Spanish and English fluency in spoken and written Spanish, including the ability to professionally translate documents from Spanish to English and English to Spanish
  • Proficient with Microsoft office, including Word, Outlook, and Excel

Nice To Haves

  • 1+ year of work experience in an administrative position
  • Ability to speak other languages besides English and Spanish
  • Experience with immigration law in any setting
  • Personal lived experience with immigration processes
  • Associate’s or Bachelor’s degree
  • Experience with LawLogix case management database

Responsibilities

  • Facilitate in-person, telephone, or video intake of new clients, respond to telephone and email inquiries for services
  • Provide reception to immigrants and other visitors to the office
  • Facilitate client communication regarding case updates, requests for new services, and referrals to other programs/legal counsel or agencies
  • Open, distribute and process incoming mail and prepare outgoing mailings
  • Prepare invoices and/or collect payments for WRD-ILS service fees and service agreements for legal consultations and processes
  • Schedule in person and Zoom video appointments between clients and legal practitioner
  • Help in preparing immigration application forms and related case materials in consultation with accredited staff
  • Translate documents from Spanish to English and English to Spanish
  • Assist staff members in organizing case files, including scanning files to computer database
  • Input case-related information into the computer database
  • Assist staff members in proposed or assigned projects
  • Assist with improvement of internal administrative systems
  • Prepare and distribute promotional materials
  • Other duties as assigned by supervisor

Benefits

  • Competitive benefits package
  • Employee discount program
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