Legal Services Coordinator

GoHealth Urgent Care•Rochester, MN

2d•Remote

About The Position

The Legal Operations Coordinator supports the Legal Team by managing workflows, coordinating legal processes, and optimizing systems and tools to drive efficiency. This role provides litigation support, manages third-party requests, tracks legal spend, and supports risk management activities, while leveraging technology (including Microsoft Copilot and legal systems) to streamline operations. The Coordinator also supports day-to-day legal operations and facilitates the efficient delivery of legal services across departments and managed entities.

Requirements

High school diploma or equivalent, required
2+ years supporting an executive management team in a law firm or in-house legal department
Excellent judgment and interpersonal skills
Superior written and spoken communication skills, grammar, and spelling
Experience with legal operations systems (e.g., contract, litigation, risk, billing platforms)
Knowledge of legal workflows, SOPs, and document organization practices
Proficiency in Adobe Acrobat Pro
Proficiency in Microsoft 365 (Word, Excel, PowerPoint, Teams, Forms, Copilot)
Understanding of legal billing systems and spend tracking
Ability to prepare and format legal correspondence, contracts, court filings, and internal documents
Experience handling and safeguarding highly confidential information
Strong document and workflow management skills
Critical thinking and problem-solving
Strong time management and prioritization in a fast-paced environment
Responsiveness across communication channels (email, phone, messaging)
High attention to detail and organizational skills
Ability to adapt to new technologies and partner with IT

Nice To Haves

“PACE” (American Society of Administrative Professionals) or “CAP” (Certified Administrative Professional) Certification
Microsoft Office Specialist Certification
Microsoft Certification: AI Business Professional
Associate’s Degree or Bachelor’s Degree, Business Administration, Communications, or Pre-Law Studies
Highly proficient using applications such as Ironclad, Workday, DocuSign, Visual Lease, Zendesk, BrightFlag
Notary Public

Responsibilities

Learn and implement new technologies to improve workflows and maximize efficiency, including utilizing Microsoft Copilot to streamline existing workflows
Design, streamline, and manage workflows in existing and new legal technologies (including Ironclad and Microsoft Forms)
Provide training to users on legal systems, tools, and workflows
Manage and report legal service of process to the Legal Team
Update and maintain the litigation tracker and open files for new litigation matters
Prepare litigation hold memoranda
Gather, organize, and securely transmit documentation to outside counsel
Track third-party requests such as garnishment orders, subpoenas, and requests for video
Prepare document production, as needed
Review outside counsel engagement letters
Track outside counsel spending against the legal budget
Manage payment requests for settlement of claims
Report on economic trends for the Legal Team
Support the Company’s risk management and insurance program daily
Work closely with the Company’s insurance broker to obtain Certificates of Insurance
Prepare and submit annual renewal applications for insurance
Interact with internal departments, health system partners, and managed entities to route issues to appropriate individuals
Plan and schedule Legal Team meetings and events and maintain the team calendar
Prepare and format form documents in Microsoft Word (contracts, policies, etc.)
Prepare and mail hard copy documents, as needed
Perform other tasks and projects, as assigned