Office Coordinator | Full-Time

The Davey Tree Expert Company•Latham, NY

1d•Onsite

About The Position

We are currently looking to add a dynamic Office Coordinator to our passionate team of tree care professionals. This is a full-time, in-office position with a Monday through Friday schedule, from 7:00 AM to 4:00 PM. The ideal candidate will be highly organized, comfortable managing a high volume of phone-based communication and experienced in administrative functions in a fast-paced environment.

Requirements

Minimum two years of experience in office processes and administration
Excellent phone etiquette and communication skills
Proficient in Microsoft Outlook, Word, and Excel
Prior administrative, customer service, or call center experience
Ability to meet deadlines with attention to detail and accuracy
Strong organizational skills and ability to multi-task effectively
Comfortable working in a high-volume, client-facing environment

Nice To Haves

Familiarity with CRM and SAP systems

Responsibilities

Be the first point of contact and triage the needs of the clients and the office
Field current and prospective client calls (please note: a significant portion of this role will be phone-based)
Proposal production and contract initiation
Process employee timesheets and assist with payroll data entry
Maintain various databases and spreadsheets
Order and maintain office supplies
Invoice, manage accounts receivable, and maintain files
Schedule appointments and coordinate service visits
Notify clients of scheduled applications and filing of necessary paperwork

Benefits

Paid time off
Paid holidays
Opportunities for advancement
All job specific equipment and safety gear provided
401(k) retirement savings plan with a company match
Employee-owned company and discounted stock purchase options
Group Health Plan
Employee Referral Bonus Program: Send-A-Friend
Career Development Program supported by industry expert safety specialists and skilled trainers
The Davey Tree Family Scholarship for children of employees
Charitable matching gift program