Office Coordinator

The Hire•Providence, RI

12d•Onsite

About The Position

Sojourner House is a nonprofit organization dedicated to supporting individuals and families impacted by domestic violence and sexual assault. Through housing, advocacy, education, and community-based services, we help survivors rebuild safe and stable lives. Our administrative offices support the staff who deliver these critical services, and creating a welcoming, organized, and supportive workplace is an important part of that work. The Office Coordinator is an essential member of the Operations Department and helps keep Sojourner House’s administrative offices connected, organized, welcoming, and running smoothly. This role serves as a key point of support for staff and may also be one of the first faces visitors, vendors, and community partners encounter. The Office Coordinator balances front-facing service with the behind-the-scenes coordination that keeps day-to-day operations moving. This is a hands-on, varied position for someone who is organized, approachable, dependable, comfortable with technology, and willing to take initiative. The ideal candidate enjoys helping people, solving everyday problems, and following tasks through to completion.

Requirements

1–2 years of administrative, office coordination, operations, customer service, or similar experience preferred.
Strong organizational skills, attention to detail, and follow-through.
Comfort using technology and learning new systems.
Familiarity with Google Workspace or similar productivity tools.
Strong written and verbal communication skills.
A warm, professional, and service-oriented approach.
Ability to manage competing priorities and frequent interruptions.
Ability to work independently while recognizing when an issue should be escalated.
Sound judgment and discretion when handling confidential information.
Comfort with both desk-based administrative work and hands-on office support.
Valid driver’s license and reliable transportation for local travel between Sojourner House locations.
Successful completion of a background check.

Responsibilities

Serve as a welcoming point of contact for staff, visitors, vendors, and guests.
Answer and route administrative phone calls and emails appropriately.
Support shared calendars, meeting coordination, room preparation, and general administrative needs.
Help maintain professional, welcoming, and well-organized administrative offices.
Provide first-line support for routine staff technology and office-equipment needs.
Support routine user account administration and employee technology setup.
Assist with phones, computers, printers, and other workplace technology.
Coordinate with external technology and telecommunications providers and escalate issues when appropriate.
Support Operations-related onboarding and offboarding activities.
Coordinate employee access, equipment, and workplace resources.
Assist staff with routine administrative and workplace needs.
Provide general administrative and project support to the Operations Department.
Collect, sort, distribute, and coordinate organizational mail and deliveries.
Help move materials and information between Sojourner House locations.
Complete local administrative errands and transport organizational materials as needed.
Handle organizational documents and materials with appropriate care and discretion.
Monitor and coordinate office supplies and administrative inventory across locations.
Support purchasing, organization, and distribution of workplace resources.
Help ensure shared spaces remain stocked, clean, organized, and ready for staff and visitors.
Identify office needs and take appropriate action or route concerns to the right person.
Serve as a point of contact for designated administrative vendors and service providers.
Coordinate routine service needs, deliveries, appointments, and follow-up.
Track outstanding requests and communicate updates as needed.
Support additional Operations priorities and projects as assigned.