Office Coordinator

Rocketship Public Schools•Milwaukee, WI

9d•Onsite

About The Position

Rocketship is hiring for the position of Office Coordinator / Family Recruiter for a Rocketship school. This is a blended role that will support both school operations and family recruitment, with approximately 50% Office Coordinator responsibilities and 50% Family Recruiter responsibilities. The Office Coordinator / Family Recruiter is the first point of contact for parents and students when they come to school, as well as a resource to the school community. This role also supports family recruitment, community outreach, and enrollment efforts by helping prospective families learn more about Rocketship Public Schools and supporting them through the enrollment process. The Office Coordinator / Family Recruiter should always exhibit professionalism, treat people with respect, and be firm but compassionate in how they address the day-to-day challenges of a rigorous and purposeful school.

Requirements

Excellent written and oral communication skills
Knowledge and cultural competence of the local student and parent community
Highly developed interpersonal skills using tact, patience, and courtesy
Effectively prioritize and juggle multiple concurrent projects
Comfort in a start-up environment and ability to work independently with minimal direction
Ability to use a variety of software programs and quickly learn new ones
2-3 years of experience

Nice To Haves

Coordinator skills preferred

Responsibilities

Build strong working relationships with parents and families
Create and maintain complete and current student cumulative files
Enter student information into our student information system and keep this information up-to-date throughout the school year as enrollment or information changes
Manage the Attendance process including contacting absent parents on a daily basis.
Coordinate the school’s truancy process and communicate with parents as needed
Administer Independent Study process for students with planned absences
Collect doctor’s notes and excused absence notes from parents for absentee documentation
Work with current parents to solve problems and prevent student attrition
Support direct recruitment through community events, community canvassing, flyering, door knocking, etc.
Maintain emergency medical and contact information for all students
Maintain complete and current immunization records for all students
Administer basic first aid, distribute medication, maintain injury reports.
Be knowledgeable of all content in school safety binder, including emergency procedures
Report all injuries and other school incidents to Human Resources
Supervise students sent to the office for discipline and health reasons
Collect payments from parents
Manage collection of free/reduced-lunch application forms from all families during the school year.
Collect lunch, uniform sales money from parents and provide receipts for payments
Assist in managing and reporting day-to-day facilities problems
Execute responsibilities related to emergency situations as assigned by the Principal
Act as intermediary to communicate written or oral information given by parents to the ISE team.
Ensure that all documents delivered or messages received are immediately given to ISE.
Maintain confidentiality regarding ISE students who receive special education services
Partner with ISE Specialists on a school site to arrange IEP or ISE meetings
Support direct recruitment through community events, community canvassing, flyering, door knocking, and other outreach efforts
Canvass within recruitment areas specified by the school or regional recruitment plan
Support with phone calls, texts, and follow-up communication to new and prospective families
Support prospective families through the enrollment process and help ensure a smooth handoff to the school operations team
Assist with event planning and marketing for informational meetings, school tours, recruitment events, and community events
Track recruitment activity in target areas and provide feedback to help refine recruitment plans
Perform general clerical duties including answering phones, taking and distributing messages, sorting mail, preparing general correspondence, and supporting translation of documents from English to Spanish as needed.
Facilitate arrangements for school activities, logistics, teacher development, parent development and other activities
Provide support to the Principal and teachers as necessary.
Use automated telephone system to send out school information as necessary
Act as an interpreter, when necessary, in whole-school functions and smaller meetings
Other duties as assigned