Office Coordinator – Pain Management

Southwoods • Boardman, OH

5d • Onsite

About The Position

Southwoods Health is seeking an Office Coordinator for our Pain Clinic in Boardman. In this pivotal leadership role, you will manage daily operations, coordinate tasks for physicians and clinical staff, and ensure the delivery of high-quality specialty care. You will be responsible for maintaining a smooth, efficient workflow that balances patient satisfaction with the specialized needs of a high-volume pain management environment.

Requirements

• 3–5 years of experience in a physician practice
• Specialty or pain management experience is highly preferred.
• Strong proficiency in EMR systems and Microsoft Office.
• Proven ability to delegate, resolve conflicts, and manage time effectively with minimal supervision.
• Deep understanding of clinical specialty workflows, including authorizations and procedure coordination.

Responsibilities

• Supervise clinical and administrative staff, including hiring, orientation, performance appraisals, and daily staffing assignments.
• Oversee complex physician templates and procedure schedules to meet productivity targets and ensure timely patient access.
• Serve as a back-up for Medical Assistant (MA) and Front Office (FOS) roles; manage payroll edits and medical/office supply ordering.
• Ensure the practice remains compliant with all regulatory agencies (TJC, OSHA, ODH) and conduct regular safety (EOC) rounds.
• Monitor data projects to improve patient outcomes and operational efficiency within the specialty clinic setting.
• Foster a professional environment through exceptional customer service, ensuring patients feel supported throughout their pain management journey.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level