Office Coordinator - Oncology

Hartford Healthcare•New Britain, CT

10d•Onsite

About The Position

The Office Coordinator will provide coordination of patient service within the Oncology Practice. The Office Coordinator performs a variety of clerical duties including but not limited to: scheduling of appointments in all areas mentioned above, managing provider templates, managing resident/fellow rotation schedules, supporting the front office staff, running standard department reports and managing department’s referrals.

Requirements

High school diploma or equivalent
3 Years of Experience in a fast-paced medical office required
Strong working knowledge of insurance requirements
Solid working knowledge of Microsoft Office software.
Basic working knowledge of medical terminology.
Ability to travel independently to satellite offices with or without advanced notice.

Nice To Haves

Epic experience preferred.

Responsibilities

Oversee all front office functions and maintains department organization
Perform various administrative functions including phones, scheduling appointments, referrals, managing reporting, and other related computer tasks
Manage provider templates and meeting schedule
Support front office staff questions and coverage
Support and manage lean daily huddle board
Communicates effectively and acts as a liaison between office personnel, physicians, patients, hospital personnel, and patient accounts
Researches and obtains prior authorizations and resolution to missing charges and other documents to facilitate efficient billing procedures and operations
Assists patients and physicians regarding patient payment/billing concerns and notifies appropriate personnel to obtain resolution
Provides lead coordination and expert knowledge of the electronic scheduling system.