OFFICE COORDINATOR/MA - PULMONARY OFFICE - FT, M-F

Toledo ClinicToledo, OH
Onsite

About The Position

Toledo Clinic's Pulmonary Office is seeking a full-time Office Coordinator to oversee the day to day operations of the office, supervise staff, and provide clinical support when needed. Qualified candidates will have previous experience as a MA in a medical office setting and have an active MA credential (RMA, CMA, CCMA). Hours are Monday - Friday, approximately 8:00-5:00.

Requirements

  • Consistently arrives at work on time and adheres to regular work schedule.
  • Consistently arrives at work in appropriate/professional attire.
  • Completes all tasks within established time frame.
  • Previous medical office experience.
  • Adheres to, and ensures department’s compliance with, the clinic’s policies and procedures and governing rules and regulations.
  • Assists with recruitment, retention, discipline and training of staff.
  • Demonstrates adaptability to expanded roles.
  • Credentialed as a Medical Assistant (i.e.: CMA/RMA/CCMA).
  • HS diploma or GED.
  • Medical Assisting degree or diploma from an accredited school.

Responsibilities

  • Provides direction and guidance to staff and acts as liaison to administration.
  • Delegates responsibilities to others and oversee that staff members are performing their functions correctly.
  • Informs physician of recommendations for improvement.
  • Completes necessary payroll forms and authorize/deny overtime or PTO time requests.
  • Effectively communicate with the Drs. and staff and keep them updated on issues of concern.
  • Attend medical office manager meetings.
  • Maintain personal relations with patients and address and resolve patient complaints or concerns.
  • Maintain adequate equipment and supplies.
  • Assist Drs. with patient care (i.e.: assisting with minor procedures/surgeries such as removing sutures, staples, moles, etc.).
  • Escort patients to exam room.
  • Clean and prepare exam rooms.
  • Prepare patients for Drs. (i.e.: histories, blood pressure, vitals, etc.).
  • Various clerical duties (i.e.: answering phones, scheduling appointments, handling patient charts, etc.).
  • Sterilize and prepare instruments.
  • Call in prescription refills at the request of the physician.
  • Act as liaison with Administration.
  • Performs clinical and/or clerical work for the physician.
  • Complete medical coding paperwork and/or handle collections.
  • Follow up with lab work and/or x-rays.
  • Administer injections.
  • Other duties as assigned.
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